退款收到两封信，不知道和解，高手帮忙看看俺

otoe

发信时间是8月31日4点

第一封是：

Dear wang,

Thank you for contacting Online Support.

I have requested that a refund be applied to your account for the canceled item(s). Because some of our services are non-refundable, the request must be reviewed and approved by our billing department. Please allow 48 hours for my request to be processed and for the credit to appear in the order history of your account, if approved.

Once the credit appears in your account, please allow 5-7 business days to see the funds applied to the associated payment method. If we are not able to process a refund for this service you will be contacted. Thank you for your patience and understanding in this matter.

Please let us know if there is anything else we can assist you with.

Sincerely,

Cullen P.
Online Support Technician

第二封是：

Dear
*****,

GoDaddy.com has received a refund request for the following items:



QTY ITEM PRICE -1 Hosting - Web - Deluxe - Windows - 1 year (recurring) -$58.98 -------------------------------------------------------------------------------- Subtotal:   -$58.98 Shipping & Handling:   $0.00 Tax:   $0.00 Total:   -$58.98  

Your refund receipt number is: *******
Your customer number is: *******
Log in to review your order history at any time. To safely log in:
1.Go to the GoDaddy.com home page and click the "My Account" tab. Log in at the top of the screen with your user name or customer number and password.
2.From your Account Manager, you can manage, renew, and upgrade your products and services.


If you have any questions regarding this order or your refund, feel free to email us at support@godaddy.com.

Sincerely,
GoDaddy.com

lwbo1987

第一封是告诉你退款了，并且你删除了godaddy产品
第二封就是退款的订单，godaddy接受了你的退款，退款金额是58.98美元

otoe

哦~~谢谢~~放心了