分享

写回答

发帖

[提问] 请教版主:Godaddy锁定了我的账户,我想退钱,怎么办?

GoDaddy GoDaddy 1931 人阅读 | 4 人回复

发表于 2008-11-19 09:14:07 | 显示全部楼层 |阅读模式

Godaddy锁定了我的账户,我想退钱,我该怎么做?
事情是这样的,我注册用的是自己的相关信息,到支付哪一步用的是我朋友的信用卡和他的相关资料,当时是开通了Godaddy空间,可一天后Godaddy就锁定了我的账户,我现在不想用
Godaddy空间了,想要退钱,于是我发了邮件给Godaddy,下面的是Godaddy的回复,请问版主,我下一步该怎么做才能把钱退回来?
(我买了一个com域名,一个SSL,一个Deluxe Hosting,总共花了$89.89)

Our support staff has responded to your request, details of which are described below:

Discussion Notes
Support Staff Response
Thank you for being our valued customer. Your recent purchase activity has been reviewed by our verification office for one or more of the following reasons:

? Discrepancies have been identified between billing information provided to us by the purchaser and data currently on record with the financial institution.
? Incomplete, invalid or false billing/registrant information was provided by purchaser.
? Someone other than the payment method account holder may have made the purchase.
? Transaction origin differs from the listed billing locale and/or payment method origin.
? Efforts to verify purchase authorization with the listed payment method account holder have been unsuccessful.

As a result of our review, this customer account has been locked and the payment method used is currently suspended from further use in our system. This was done as a precautionary measure in effort to preserve the integrity of your payment method. You will be refunded accordingly and receive an email receipt regarding the returned funds. Please allow five to ten business days for your financial institution to fully process the reimbursement.

Our goal is to reasonably ensure that the owner of the payment method has authorized the transaction(s). If you would like the account to be reinstated, please have the payment method account holder provide correct billing information and a viewable copy of his/her government-issued valid photo identification, such as a driver's license or passport.

A scanned image (under 1 MB in size) can be attached as a response to this message, or faxed to:

(480) 287-8003
Attention: Fraud Department

Once we receive the requested documentation, we will gladly re-evaluate your account and consider reinstatement.

We apologize for any inconvenience this may cause and thank you in advance for your cooperation.

Sincerely,
Fraud Department

回答|共 4 个

add.c

发表于 2008-11-19 09:32:43 | 显示全部楼层

他们会自动退给你的

renyimin

发表于 2008-11-19 10:34:21 | 显示全部楼层

版主,已经过了15天了哦,还没退回来。

add.c

发表于 2008-11-19 10:44:34 | 显示全部楼层

回复 3# 的帖子

你发个邮件过去说你要退款。钱是退到你的信用卡里的

mmxp

发表于 2008-11-19 17:24:28 | 显示全部楼层

人家的钱不是退给你,是退给你注册时候使用的信用卡里面的。
当时钱是哪个账户/信用卡划的,就退回哪个去

[ 本帖最后由 mmxp 于 2008-11-19 05:26 PM 编辑 ]
RAKSmart
您需要登录后才可以回帖 登录 | 注册

本版积分规则