版主求救~！网站突然访问不了。。。

renyimin

网站突然访问不了。。。
提示如下：

ForbiddenYou don't have permission to access /yp on this server.
Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request. Apache/1.3.33 Server at AppStuff Port 80

然后发现FTP也上不去，Godaddy的控制面板也进不了！
难道是密码被人知道了？？？ 版主求救~！
ping也不通，好奇怪啊，事发前一分钟都可以的，一下子就这样了！

我的域名是http://www.chem-exchange.com/

[ 本帖最后由 renyimin 于 2008-11-5 12:57 PM 编辑 ]

boro

这种提示像是没有默认页面

renyimin

不是啊，我都没有改动什么东西的，前一分钟可以访问，后一分钟就不行了，而且FTP也上不去，Godaddy的控制面板也进不了。

add.c

检查下文件夹权限，有时候文件夹权限可能会自己发生变化。
或者检查下首页文件

renyimin

版主，关键是我现在FTP进不去啊，还有Godaddy的控制面板也进不了啊。

ffnn

能ping通的，说明没被封。
一个可能是文件的权限问题，也可能是.htaccess的问题。
这种情况建议大家联系主机商的技术客服来解决，他们能很快解决的。一般方法就是初始化一下。

renyimin

发了邮件给Godaddy，他们回复说：

Support Staff Response
Thank you for being our valued customer. Your recent purchase activity has been reviewed by our verification office for one or more of the following reasons:

? Discrepancies have been identified between billing information provided to us by the purchaser and data currently on record with the financial institution.
? Incomplete, invalid or false billing/registrant information was provided by purchaser.
? Someone other than the payment method account holder may have made the purchase.
? Transaction origin differs from the listed billing locale and/or payment method origin.
? Efforts to verify purchase authorization with the listed payment method account holder have been unsuccessful.

As a result of our review, this customer account has been locked and the payment method used is currently suspended from further use in our system. This was done as a precautionary measure in effort to preserve the integrity of your payment method. You will be refunded accordingly and receive an email receipt regarding the returned funds. Please allow five to ten business days for your financial institution to fully process the reimbursement.

Our goal is to reasonably ensure that the owner of the payment method has authorized the transaction(s). If you would like the account to be reinstated, please have the payment method account holder provide correct billing information and a viewable copy of his/her government-issued valid photo identification, such as a driver's license or passport.

A scanned image (under 1 MB in size) can be attached as a response to this message, or faxed to:

(480) 287-8003
Attention: Fraud Department

Once we receive the requested documentation, we will gladly re-evaluate your account and consider reinstatement.

We apologize for any inconvenience this may cause and thank you in advance for your cooperation.

Sincerely,
Fraud Department

ffnn

怀疑你的当初的支付有问题吧。所以暂时封了你的帐号。
不知道楼主当初购买的时候填写的信息是否真实，是否和支付信息一致。

renyimin

因为不是用自己的信用卡去购买的，所以。。。。
估计是这个原因吧。。。
godaddy要我寄什么过去啊？是发邮件还是传真啊？

add.c

付款账单，身份证复印件（或者其它带有照片的证件）
邮件过去就可以了（附件不要大于1M）