ticket连接总是出现错误，邮件客服没有人回

kafuka

原帖由 add.c 于 2008-11-3 11:34 AM 发表
不是要费用
联系客服参考这个http://bbs.idcspy.com/thread-25943-1-1.html

我之前按照这个联系客服来着，可是我无论在家里用网通，还是在公司用电信，总是说网页超时，所以没办法才发邮件的。

kafuka

In order to properly support this issue we will need to reveal account specific information.  Before we can give out any information on the account, we will need to verify the last 4 digits of a credit card, PayPal Billing Agreement/Account Number, or Support PIN on the account.  Payment information on the account can be found under 'Credit Card & Payment Info' from the 'My Account' menu. We appreciate your understanding in this matter.
这段英文我大概的理解是，他们需要帐户信息，他们需要信用卡最后四位的签名，PayPal Billing支付协议/帐户数字，或者帐户上的pin.Payment information点击'Credit Card & Payment Info' from the 'My Account' menu。现在我是只需要给他们Credit Card & Payment Info，还是有别的呢？理解好像不太准确