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[提问] GD抽疯我也疯了,GD客服给回的一封邮件,谁能给翻译一下!

GoDaddy GoDaddy 2072 人阅读 | 4 人回复

发表于 2011-7-12 15:04:58 | 显示全部楼层 |阅读模式

Our support staff has responded to your request, details of which are described below:

Discussion Notes
Support Staff Response
Dear Sir/Madam,

Thank you for contacting Online Support.  To assist us in pinpointing the source of this issue we ask that you provide us with the results of a "trace route". A trace route shows that path that a connection takes from your computer to a website, or another computer.

If you are using the Windows operating system, follow these steps to get the trace route results:

• From your Start Menu, go to "Programs", then to "Accessories".
• Here you will find either "MS-DOS Prompt" or "Command Prompt".
• Click on that program and a window should appear with some information regarding your version of windows and a prompt. The prompt should be similar to the following:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\WINDOWS>

NOTE: The command prompt window may show different text than the above. However, that will not affect this process.

At the prompt, enter the following:

tracert niuxdy.com

After typing this press ENTER, you will get back a long list of information, and it will return to the original prompt you started with. To copy the results, right click on the menu bar of this window, go to "Edit" and select "Mark". Starting at the upper left-hand corner of the command prompt window, highlight the full contents of the trace results. Once you have it all highlighted, press the ENTER key on your keyboard. This will put the highlighted information into your Windows clipboard, allowing you to paste that into a text file to attach to your response.

If you are using Macintosh OSX, you can use an application called Terminal to run a trace route. You should be able to locate Terminal in your hard drive in the Utilities folder, under Applications.

NOTE: Terminal uses a command-line inte**ce. This means you'll be entering commands at a prompt rather than using the more familiar Aqua graphic inte**ce.

Once you have launched Terminal, enter the following to run the trace route:

traceroute niuxdy.com

Once this has completed, highlight the contents of the Terminal window. Click on the "Edit" menu and select "Copy". You can then paste this information into a text file, which you would then attach to your response.

We understand that this is quite a few steps; however this will allow us to further research the problem you are experiencing. We appreciate your assistance in tracking down the source of this problem.

Please let us know if we can assist you in any other way.

Sincerely,

Amy P.
Online Support Team

回答|共 4 个

jolly999

发表于 2011-7-12 15:05:52 | 显示全部楼层

然后我就给他回了一封:


C:\Documents and Settings\Administrator>tracert niuxdy.com

Tracing route to niuxdy.com [182.50.150.1]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  localhost [192.168.2.1]
  2     3 ms     2 ms     3 ms  203.86.56.201
  3     5 ms     3 ms     2 ms  localhost [172.17.0.57]
  4     *        *        2 ms  localhost [172.16.0.57]
  5     3 ms     2 ms     2 ms  localhost [172.16.1.17]
  6     2 ms     2 ms     2 ms  61.148.50.113
  7     1 ms     1 ms     1 ms  61.148.154.77
  8     2 ms     1 ms     2 ms  61.148.156.65
  9    66 ms    74 ms    84 ms  123.126.0.121
10    83 ms    70 ms    70 ms  219.158.14.54
11    99 ms     *       36 ms  219.158.3.78
12     *       35 ms    36 ms  219.158.96.250
13   202 ms   203 ms   202 ms  219.158.25.118
14     *      199 ms   199 ms  xe-10-2-0.sjc10.ip4.tinet.net [77.67.79.149]
15   210 ms   211 ms   273 ms  xe-3-3-0.lax20.ip4.tinet.net [89.149.184.149]
16   211 ms   212 ms   211 ms  singtel-gw.ip4.tinet.net [77.67.79.10]
17   221 ms   221 ms   210 ms  ge-4-0-0-0.laxow-cr2.ix.singtel.com [203.208.183
.150]
18   455 ms   220 ms   219 ms  xe-1-0-0-0.laxow-cr2.ix.singtel.com [203.208.183
.146]
19   380 ms   386 ms   398 ms  ge-4-0-0-0.sngc3-dr1.ix.singtel.com [203.208.183
.34]
20   384 ms   383 ms   387 ms  xe-0-0-0-0.laxow-cr2.ix.singtel.com [203.208.183
.153]
21     *      469 ms   396 ms  ge-4-0-0-0.sngc3-dr1.ix.singtel.com [203.208.183
.34]
22   435 ms   436 ms     *     203.208.131.10
23   447 ms   446 ms   450 ms  ip-182-50-156-214.ip.secureserver.net [182.50.15
6.214]
24     *        *        *     Request timed out.
25     *        *        *     Request timed out.
26     *        *        *     Request timed out.
27     *        *        *     Request timed out.
28     *        *        *     Request timed out.
29     *        *        *     Request timed out.
30     *        *        *     Request timed out.

Trace complete.
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kingsontsao

发表于 2011-7-12 15:09:46 | 显示全部楼层

邮件说是要你追踪路由看看
RAKSmart
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jolly999

发表于 2011-7-12 15:15:17 | 显示全部楼层

暂时还没给到回复,我把DNS直接解析到我域名注册商提供的DNS了,然后直接添加IP地址做解析,看能不能解析过去,现在修改了,准备等生效。。。。。

还有金哥有没有稳定点的win主机推荐?灰常感谢!
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kingsontsao

发表于 2011-7-12 15:19:39 | 显示全部楼层

稳定点的主机的话 像Ixwebhosting  hostease都还不错
RAKSmart
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