求教！godaddy发邮件说文件数超标了，要怎么回复？

一次两小时

早上收到godaddy发来的邮件,我用google翻译大致知道是说我的主机文件数超过了50万的限制，信的最后好像要我说明两个问题，由于是第一次遇到这种情况，不知道应该怎么答复他们，所以请大侠前辈指教，感激不尽!
下面是邮件的部分
Your gobao.info website currently has an improperly configured directory structure. More specifically, your site has exceed the maximum 500,000 file/folder count with a total of 4,492,320 inodes.

The amount of files/folders are affecting our hosting administrator's ability to efficiently back up your site, and is adversely impacting the performance of global maintenance operations for the shared server. Exceeding this 500,000 file/folder limit can also cause file system latency which reduces the responsiveness of all files contained on this shared server. This affects not only your web site but all other customer web sites utilizing this service.

We understand that this misconfiguration was not intentional, as such we respectfully request that you reduce the file/folder count to less than 500,000 total files & folders combined.

*** IMPORTANT ***

Due to the serious nature of this situation, your site is scheduled to be suspended if you do not take immediate action. This suspension will take place within the next 120 hours if either you fail to reply to this message OR fail to correct the directory misconfiguration after committing to do so.

****************

You can resolve this issue by simply responding to this notice with the following:

1. A statement that you have reviewed and agree to abide by the terms of the Go Daddy "Web Site and Virtual Dedicated Server Service Agreement" and

2. A statement that you will immediately, reduce the combined file/folder count to less than 500,000.

After providing the above statements in your reply, you must immediately follow through on your commitment. (We reserve the right to suspend the site again if you do not immediately correct this misconfiguration.)
If you have questions about this matter, you may contact us by replying to this email or by calling 480-505-8871.
We appreciate your cooperation in this matter.
Hosting Support Team



If you need further assistance with this matter, please reply to this email or contact customer service at 480-505-8871 and reference [Incident ID: 12243771].

Thanks,
Customer Service

lwbo1987

减少你的文件数为50W，然后联系godaddy客服说明你已经将网站下的文件数减少到了50W以内，godaddy客服会恢复你的网站，否则有权停止你的网站，因为你已经影响到了别人的使用，或者直接换成VDS主机也可以的

feiya

GD的主机有50万的限制？

lwbo1987

看这封邮件应该是这样的，godaddy没有规定文件总数的限制，但是限制单个目录下的文件数不能超过1024，如果影响别人使用，也会出现问题

心约

空间容量大
但限制确实太多了
还是不让你做太多的站的

一次两小时

原帖由 lwbo1987 于 2011-7-6 10:39 AM 发表
减少你的文件数为50W，然后联系godaddy客服说明你已经将网站下的文件数减少到了50W以内，godaddy客服会恢复你的网站，否则有权停止你的网站，因为你已经影响到了别人的使用，或者直接换成VDS主机也可以的 ...

谢版主大人，因为我有两个淘宝客的api站在那空间，有一个多月没删除缓存了，可能缓存太多了导致的，现在烦恼的是这么多的文件很难删除啊，在godaddy的空间后台删除了半天都没删除完，每次执行删除后，那个缓存的文件夹还是会在那里，都不知道到底删除到了没有了！有没办法快点删除的呢?

kingsontsao

自己无法删除 可以联系客服帮你删除你不需要的文件的

lwbo1987

联系客服看看能不能帮你删除