godaddy 退款居然不是全额退款

seaboy · 发表于 2011-5-30 12:40:40

我27日买了空间和域名，但网站打不开，FTP连接不上，用袋里可以打开网站，我感觉是ip被墙了，所以换系统，但换的IP还是被墙。之后把空间和域名删了，发了退款信。先后收到了3封信，其中一封是：
Thank you for contacting online support. a refund has been requested for your account as per your request. As some of our services are non-refundable, the request must be reviewed and approved by our billing department. Please allow 48 hours for my request to be processed and for the credit to appear in the order history of your account, if approved.

Once the credit appears in your account, please allow 5-7 business days to see the funds applied to the associated payment method. If we are not able to process a refund for this service you will be contacted. Thank you for your patience and understanding in this matter.

Please let us know if we can help you in any other way.

Sincerely,

Ruth K
Customer Care

我看到其中有一句 As some of our services are non-refundable，这句说明不是全退，我是28日下午3点退款的，但是到现在还没收到退款确认信，支付宝也没有款

[ 本帖最后由 seaboy 于 2011-5-30 12:43 PM 编辑 ]

kingsontsao · 发表于 2011-5-30 13:39:44

不是那意思需要等他们审核！不行联系客服吧

lpj · 发表于 2011-5-30 13:40:23

5-7天内退款，耐心等待

lwbo1987 · 发表于 2011-5-30 13:41:22

客服告诉你的退款需要审核，大概5-7天就可以得到退款的

[提问] godaddy 退款居然不是全额退款

GoDaddy讨论