受不了LP，人都快给它搞疯了

sysoul · 发表于 2008-9-17 20:16:41

对于提出的问题每次回复时间都要拖48小时以上，我的网站已经被LP彻底搞死了。停了我快一个月，不给我开通，我让他们备份数据库也故意岔开，劝我升级空间，我太想问候LP他老母，老子用不起不用还不行吗，cpanel不给我访问，还不给我导出数据库，什么j8十大主机商，就这德行

大象无形 · 发表于 2008-9-17 20:36:01

楼主犯了什么大罪，LP这么不信任你啊。

ticket回复速度最近确实有点慢，不过直接打电话过去还是很快的。skype打，找个会点英文的朋友帮忙，不难。

至于升级空间保留数据库，除非违反了美国法律或者他们的条款，不然你的数据是可以保留的。这个肯定没问题。关键是要沟通好。

angelstar · 发表于 2008-9-17 21:21:01

可能是沟通上有点问题吧

ffnn · 发表于 2008-9-17 21:31:22

我买主机是选有没有live chat的

sysoul · 发表于 2008-9-17 21:47:21

是不是我用词不当还是语气不当呢？
虽然语法可能有点问题，但有点英语基础的人应该都能看懂。我严重怀疑他们不是忽悠就是智商有问题，发最近的几条大家看看：

15 Response by Yogesh Bhat
Sep 07, 2008 at 03:47 PM
(10 days 5 hours ago)
Hello,
We can assist you with this.
For security purposes to confirm you are the account holder, please provide the following:
cPanel or Plesk username or the primary domain on the account:
Last 4 digits of the credit card on file:
This request is for security reasons only.
If you can not supply the last 4 digits of the credit card, please provide:
cPanel or Plesk username or the primary domain on the account:
First and last characters of the password on file:
Your full postal mailing address:
Telephone number:
Please feel free to revert back to us if you have further any queries.
----------------------------------------------------------
16 Response by 我
Sep 07, 2008 at 06:47 PM
(10 days 2 hours ago)
my username is : ...
primary domain is : ...
first and last characters of my password is : ...
my mail is : ...
my phone is : ...
----------------------------------------------------------
17 Response by VivekParkash
Sep 08, 2008 at 02:13 PM
(9 days 7 hours ago)
Hi,
Unfortunately due to repeated issues with your account, your account was suspended. Please see your usage levels below:
...
Your account has proven to be unsuitable for shared hosting. At this time we must ask you to upgrade your hosting to a more powerful plan in order to re-activate your account.
If you require a higher usage then allowed on shared servers you might want to try a dedicated plan.
Details on dedicated plans can be found here:
Dedicated Plan http://lpdedicated.com
I hope this information is helpful.
Thank you for your time and patience.
If you have any further questions, please feel free to contact us.
----------------------------------------------------------
19 Response by 我
Sep 08, 2008 at 03:50 PM
(9 days 4 hours ago)
You also return to the first. 12 Days have elapsed, Don't waste my time anymore.
My site is very small, I don't need upgrade, Don't ask me upgrade anymore, Please move my data to server http://secure.eternal.lunarbreeze.com so that let me modify my site and reduce usage.
Stop beating around the bush and solve the problem.

20 Response by Vladpanainte
Sep 09, 2008 at 02:44 AM
(8 days 17 hours ago)
Hello
We are sorry for inconveniences but it was the third time your account created issues on tyro shared server because of high usage:
You have the following options:
1. You may upgrade your package to the VPS Plan. The VPS Plan is a larger package designed for current customers who have outgrown our shared hosting packages. For more information on the features and pricing, please see http://www.lunarpages.com/virtual-private-server/
2. You may upgrade your package to our Dedicated hosting plan. For more information on the features and pricing, please see http://www.lpdedicated.com/servers/linux.php
----------------------------------------------------------
21 Response by 我
Sep 09, 2008 at 04:36 PM
(8 days 3 hours ago)
Am I expected to repeat it?I don't need upgrade anymore.
It's a kidding! I can't beleive this high usage resulted in two very small gif files.
If you cannot move my data to another server and resolve the problem, Please backup my sql data for me due to I cannot access cpanel.
I'd like move my site to another web hosting and demand a refund.
----------------------------------------------------------
22 Response by 我
Sep 11, 2008 at 02:09 PM
(6 days 5 hours ago)
I have waited more than 24 hours, Why don't you give me a replay?
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23 Response by Johnathon Raggett
Sep 13, 2008 at 01:40 AM
(4 days 18 hours ago)
Hello,
We can provide you with a backup and pro-rated refund of service if you would like. Please advise.
----------------------------------------------------------
24 Response by 我
Sep 13, 2008 at 12:48 PM
(4 days 7 hours ago)
If you can provide me with a backup and pro-rated refund of service, Why don't you do it now??? Please backup my sql data "wdogcn2_dz" first, Stop beating around the bush, OK?
----------------------------------------------------------
26 Response by Richard Ray
Sep 15, 2008 at 08:40 AM
(2 days 11 hours ago)
Hello,
Thank you for contacting us back. I apologize for the delayed reply.
Unfortunately, your account would not be suited for the shared hosting environment, as it uses more server resources than permitted on the shared hosting servers.
Because we value your business, I would like to offer a discount on purchasing a VPS or Dedicated hosting plan. The current amount of time remaining on your shared hosting plan can be pro-rated and applied to the new hosting account as well, so getting started on a more powerful plan would not be as costly. Here are links to more information on these plans:
http://www.lunarpages.com/virtual-private-server/ http://www.lpdedicated.com/servers/linux.php
If you would like to take advantage of the discount, please simply reply to this email stating that you would like to take advantage of the discount or hear more information about the types of discounts available.
Alternatively, if you simply wish to proceed with the cancellation of your hosting account, please reply to this email with the following information, for full verification:
First and last characters of the password on file:
Your full postal mailing address:
Telephone number:
Please advise. Thank you for for time.
----------------------------------------------------------
28 Response by 我
Sep 15, 2008 at 03:19 PM
(2 days 4 hours ago)
What rubbish!
Don't talk a shit.
If you can provide me with a backup and pro-rated refund of service, Why don't you do it now???
First, Please export my sql data "wdogcn2_dz" to my ftp root ,or give me the access authority of mysql to backup it!!!
Stop beating around the bush, OK?
Don't delay! Just do it!
Your delays resulted in my loss.
Who will compensate for my losses?
My username is : ...
Primary domain is : ...
First and last characters of my password is : ...
My mail is : ...
My phone is : ...
----------------------------------------------------------
29 Response by 我
Sep 17, 2008 at 08:10 PM
(just moments ago)
This ticket has delayed 2 days and 4 hours from I have put a request, Why don't you give me any answer?
Please provide me with a backup and pro-rated refund of service,
First, Please export my sql data "wdogcn2_dz" to my ftp root ,or give me the access authority of mysql to backup it!!!
My username is : ...
Primary domain is : ...
First and last characters of my password is : ...
My mail is : ...
My phone is : ...

[ 本帖最后由 sysoul 于 2008-9-17 09:50 PM 编辑 ]

inori · 发表于 2008-9-18 08:05:59

看出来了，楼主口气非常不客气…………

roger0603 · 发表于 2008-9-18 14:18:32

楼主要看清美国人做事风格。与我们不一样的。

他们认为是你有错在先。是死活不会帮你的。因为他们把责任分的很清楚的。

唉。祝你好运。

dickeydong · 发表于 2008-9-18 15:02:50

原打算放弃DH改用LP，
从楼的帖中看到，有问题的时候沟通太难了。
看来，我还是老老实实地继续续费玩DH好了。

huoxiao198010 · 发表于 2008-9-18 15:23:45

我不懂英文，具体原因不清楚，不发表评论。

milleryuan · 发表于 2008-9-19 03:02:20

沟通问题呀，你认为的有点英文基础都能懂，其实真实的情况是，打死人家都不知道你在说什么......
别说你了，我在美国3年多了，有时候打电话给客服都说不清楚，惭愧呀......