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Our support staff has important information regarding your account, details of which are described below:
Discussion Notes
Support Staff Response
Dear Sir/Madam,
Regarding your hosting account xxxx.net:
It has come to our attention that your hosting account is causing an overload of the shared resources on this server. This, in turn, affects the server performance for other customers. We have migrated your site to a new server to provide you time to resolve the issue.
Unfortunately, we are not able to troubleshoot custom scripting and therefore, we are not able to provide specific solutions. However, the following files have been accessed the most, additionally I have provided a list of the IP addresses that have accessed your account the most. This should be a starting point for further troubleshooting. Keep in mind, these files may not be the root cause of this issue.
3992 xxxx.net.cn/bbs/post.php
1910 xxxx.net.cn/bbs/forumdisplay.php
961 xxxx.net.cn/bbs/archiver/
616 xxxx.net.cn/bbs/
344 xxxx.net.cn/include/vdimgck.php
312 xxxx.net.cn/bbs/ajax.php
299 xxxx.net.cn/tags.php
293 xxxx.net.cn/bbs/javascript:;
273 xxxx.net.cn/bbs/viewthread.php
238 xxxx.net.cn/bbs/space.php
2102 67.195.111.189
1850 157.56.0.157
1655 59.37.223.57
1387 183.1.20.139
1239 111.3.39.195
798 111.5.203.31
792 27.188.35.209
771 61.135.249.216
594 171.104.34.154
593 182.130.201.7
Additionally, other causes of this issue can include, but are not limited to, non-optimized scripts, high traffic, form spamming, etc.
You will have until June 16, 2011 to resolve the issue at hand.
At the end of this time period, we will review your CPU usage. If it has been resolved, we will migrate you back to the original server. If it has not been resolved, you should then consider the need to upgrade to a Dedicated Server. Please note, if the CPU usage is further exceeded on this new server, we reserve the right to suspend the account to ensure the overall health of the server.
If you have questions about this matter, you may contact us by replying to this email or by calling 480-505-8871.
We appreciate your cooperation in this matter.
Hosting Support Team
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If you need further assistance with this matter, please reply to this email or contact customer service at 480-505-8871 and reference [Incident ID: 11838785].
Thanks,
Customer Service
现在全站403,看起来是论坛被攻击?要怎么关掉论坛呢? |
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