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[提问] 貌似网站超资源被挂起,求解Godaddy的E文信!

GoDaddy GoDaddy 1531 人阅读 | 4 人回复

发表于 2011-5-18 18:47:59 | 显示全部楼层 |阅读模式

Our support staff has important information regarding your account, details of which are described below:

Discussion Notes
Support Staff Response
Dear Sir/Madam,


Regarding your hosting account xxxx.net:


It has come to our attention that your hosting account is causing an overload of the shared resources on this server. This, in turn, affects the server performance for other customers. We have migrated your site to a new server to provide you time to resolve the issue.

Unfortunately, we are not able to troubleshoot custom scripting and therefore, we are not able to provide specific solutions. However, the following files have been accessed the most, additionally I have provided a list of the IP addresses that have accessed your account the most. This should be a starting point for further troubleshooting. Keep in mind, these files may not be the root cause of this issue.

3992 xxxx.net.cn/bbs/post.php   
1910 xxxx.net.cn/bbs/forumdisplay.php   
961 xxxx.net.cn/bbs/archiver/   
616 xxxx.net.cn/bbs/   
344 xxxx.net.cn/include/vdimgck.php   
312 xxxx.net.cn/bbs/ajax.php   
299 xxxx.net.cn/tags.php   
293 xxxx.net.cn/bbs/javascript:;   
273 xxxx.net.cn/bbs/viewthread.php   
238 xxxx.net.cn/bbs/space.php

2102 67.195.111.189   
1850 157.56.0.157   
1655 59.37.223.57   
1387 183.1.20.139   
1239 111.3.39.195   
798 111.5.203.31   
792 27.188.35.209   
771 61.135.249.216   
594 171.104.34.154   
593 182.130.201.7

Additionally, other causes of this issue can include, but are not limited to, non-optimized scripts, high traffic, form spamming, etc.

You will have until June 16, 2011 to resolve the issue at hand.

At the end of this time period, we will review your CPU usage. If it has been resolved, we will migrate you back to the original server. If it has not been resolved, you should then consider the need to upgrade to a Dedicated Server. Please note, if the CPU usage is further exceeded on this new server, we reserve the right to suspend the account to ensure the overall health of the server.


If you have questions about this matter, you may contact us by replying to this email or by calling 480-505-8871.

We appreciate your cooperation in this matter.

Hosting Support Team


--------------------------------------------------------------------------------


If you need further assistance with this matter, please reply to this email or contact customer service at 480-505-8871 and reference [Incident ID: 11838785].

Thanks,
Customer Service

现在全站403,看起来是论坛被攻击?要怎么关掉论坛呢?

回答|共 4 个

getst

发表于 2011-5-18 18:52:00 | 显示全部楼层

我现在直接ftp把bbs(discuz)根目录删空了,怎么通知Godaddy呢?
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blc1001

发表于 2011-5-18 18:53:08 | 显示全部楼层

网站对CPU 使用资源过大,影响同一个服务器上的其他客户。
你的网站被迁移到另外的服务器上,在6月16日前你要自己解决问题。
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getst

发表于 2011-5-18 19:25:28 | 显示全部楼层

是不是域名不在godaddy的话,要自己改A纪录到新服务器?
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lwbo1987

发表于 2011-5-19 09:59:30 | 显示全部楼层

超资源了,安装邮件的提升删除占用资源过多的文件,然后发邮件告诉godaddy你已经删除了这些文件,要求开通主机

回复4#
是的,也可以使用godaddy的ns
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