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[提问] 独立IP问题啊,求救啊!!!!

GoDaddy GoDaddy 1204 人阅读 | 7 人回复

发表于 2011-5-15 10:59:42 | 显示全部楼层 |阅读模式

Our support staff has responded to your request, details of which are described below:

Discussion Notes
Support Staff Response
Dear xiaolin,

Thank you for contacting Online Support.  

I have reviewed your account and it appears that your hosting account no longer has a dedicated IP address. You might need to use your hosting account's IP address to upload files using an FTP client, or to modify your domain name's A record to point to your hosting account.

To Locate Your Hosting IP Address




Log in to your Account Manager.

From the Products section, click Web Hosting.

Next to the hosting account you want to use, click the Launch button.



Your IP address displays in the IP Address field in the Server column.



Please let us know if we can assist you in any other way.

Sincerely,

Micah G.
Online Support Team

Customer Inquiry
Name : xiaolin wang
Phone : 87764377
Domain Name :
ShopperID : 43744951
Shopper Validated : Yes
Browser : Firefox Version : 4.0.1
Issue : Hello, my SSL certificate was down, but independent IP haven't come down, what is the row? Have the past 2 days!

--------------------------------------------------------------------------------


If you need further assistance with this matter, please contact customer service at (480) 505-8877 and reference [Incident ID: 11806728].

Please let us know how we are doing by completing the survey located here.


To thank you for your patience, we'd like you to enjoy 20%* off your order of $75 or more at GoDaddy.com. Simply use source code gdbba687 when you order or mention the code when you call (480) 505-8877.

Thanks,
GoDaddy.com, Inc.

P.S. As a Go Daddy customer you're already a member of our affiliate program. Click here to start earning commission instantly.


看不懂啊!求帮忙啊

回答|共 7 个

lwbo1987

发表于 2011-5-15 11:01:40 | 显示全部楼层

godaddy技术人员帮你检查了,说你的主机下没有独立IP了,需要你使用主机下面的共享IP了,需要你将A记录的IP改为共享IP
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新全讯网

发表于 2011-5-15 11:10:04 | 显示全部楼层

回复 2# 的帖子

为什么没有独立IP?
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lwbo1987

发表于 2011-5-15 11:17:35 | 显示全部楼层

楼主是安装了ssl吗,还是什么情况?
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新全讯网

发表于 2011-5-15 11:24:06 | 显示全部楼层

回复 4# 的帖子

SSL证书安装了
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lwbo1987

发表于 2011-5-15 11:26:56 | 显示全部楼层

如果ssl证书安装成功了,godaddy会自动分配独立IP给你的,没有的话,联系godaddy客服问清楚怎么没有独立IP
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新全讯网

发表于 2011-5-15 11:34:36 | 显示全部楼层

回复 6# 的帖子

买了快半个月了天天有问题!
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lwbo1987

发表于 2011-5-15 11:37:52 | 显示全部楼层

回复 7# 的帖子

联系godaddy客服检查下!是不是楼主换系统了?

[ 本帖最后由 lwbo1987 于 2011-5-15 11:39 AM 编辑 ]
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