大家帮帮忙 godaddy邮件不知道什么意思

lijinlei521

我买了空间 和域名  但是有问题  速度慢 我就 发邮件 退订了
我发给客服的第一个邮件
标题 ：Please help me apply a refund to my Alipay account,Th​anks
  内容 Hello,
My website program can not run in this hosting
So I canceled it today.

Please help me apply a refund to my Alipay account，which is your alipay account .
The order informtion :
1  Dedicated Hosting IP - 1 Month Not Yet Setup                                                 Receipt#：   32414*  6/29/2011  On   
2 Hosting - Web - Economy - Linux - AP Region - Monthly (recurring) eliteway.info Receipt#：   324139*  7/29/2011  On   
3  .COM Domain Name Registration - 1 Year (recurring) GOODELITE.COM           Receipt#：   32413*  4/29/2012  On   
4  .INFO Domain Name Registration - 1 Year (recurring) ELITEWAY.INFO             Receipt#：   32413*  4/29/2012  On  
username:lijin*
my Customer Number: 4352*
Alipay：wwweast*@163.com
My PIN : 4*
Thanks.
然后收到回复邮件  ：Request Received - Incident ID 11690420   
内容 ：We've received your question. You can expect a response within 24 hours.

Your Incident ID is: 11690420

Need help fast? Find answers, check out FAQs, and connect with other customers at Go Daddy Community.

Or, talk with our highly trained, courteous support staff – they're waiting to take your call. Whatever time it takes to assist you, that's the time you'll receive: 24/7 Sales & Support: (480) 505-8877 - 24/7 Billing Support: (480) 505-8855.

Thanks,
GoDaddy.com
。。。。。。。
过了不久又收到

Dear li jinlei,

This notice is to inform you that the items listed below have been deleted from your 43521298 account:

.INFO Domain Name Registration - 1 Year (recurring): ELITEWAY.INFO
Hosting - Web - Economy - Linux - AP Region - Monthly (recurring): eliteway.info Purchased on original receipt: 324139849
.COM Domain Name Registration - 1 Year (recurring): GOODELITE.COM
Dedicated Hosting IP - 1 Month: Purchased on original receipt: 324142204

If you feel this action has occurred in error or you need further assistance, our support staff is available 24 hours a day, 7 days a week:

      • Online Support
      • Email: support@godaddy.com
      • Phone: (480) 505-8877
      • Website: GoDaddy.com, Inc.

Please do not reply to this email. Emails sent to this address will not be answered.

Thanks again for being a GoDaddy.com, Inc. customer.

Sincerely,
GoDaddy.com, Inc
最后的一封什么意思，同意退款了吗？我是先删除订单才发邮件的，请高手解决

lwbo1987

最后一封是告知你这些产品已经在你的账户下删除了

lijinlei521

原帖由 lwbo1987 于 2011-4-30 04:42 PM 发表
最后一封是告知你这些产品已经在你的账户下删除了

他们同意同意退款了吗？

lijinlei521

同意退款了吗？

lwbo1987

这封信不是同意退款的信，应该还会再发一封信的