续费失败但一直没收到退款，我改怎么办

pxmygp · 发表于 2011-4-26 22:11:22

我给自己的空间用支付宝续费，支付宝已经显示交易成功，我支付宝里的钱也被扣了，但godaddy给我发了封信说我的订单处理失败了，原文如下：
Thank you for your order. Unfortunately, we could not process your order using Alipay™ for the following reason:

Funding received was less than expected. This could be due to any change made in the shopping cart before payment confirmation was received.

If funds were received, we have refunded the full amount received back to your Alipay account.
REFUND AMOUNT: ($44.31)

Again, your order was not processed. If you wish to re-order, please use the following link to return to your shopping cart.
他们说收到钱的话会给我退款的，但一直没收到，后来我看空间要到期了，又支付了一次，这次是支付成功的，如果我要申请退回我第一次支付的资金应该怎么做呢？

xilinwork · 发表于 2011-4-26 22:17:49

等呗。你是不是之前优惠期下的单子，几天后再去支付宝付款？

pxmygp · 发表于 2011-4-26 22:22:30

不是，本来我的订单是$59.88的我用了个他们发的25%的优惠码，提示说是应该支付$44.31,然后我立即用支付宝付款的，接着就收到上面他们的回信了

lwbo1987 · 发表于 2011-4-27 09:17:20

支付失败了，大概5-7天会给你退款的，如果不放心可以联系godaddy客服问问

svsail · 发表于 2011-4-27 09:33:01

没事，相信godaddy的人品。一般72小时内就有人处理

[提问] 续费失败但一直没收到退款，我改怎么办

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