空间杯具了，酱紫要怎么办呢？

hongtashan20 · 发表于 2011-4-21 09:26:05

14号给我写的信没看到 20号杯具了，如图
信里说，我的站的几个页面被调取的次数太多了，影响到服务器上其他人的利益。
让我15号之前解决，或者更换独立服务器

20号杯具了 FTP可以上

这种情况麻烦问一下大家怎么解决呢？直接在账户里升级HOST到独立服务器？还是怎么样弄呢？
多谢回帖的朋友。

hongtashan20 · 发表于 2011-4-21 09:32:07

Support Staff Response
Dear Sir/Madam,
Regarding your hosting account ******.com:
It has come to our attention that your hosting account for ******.com is causing an overload of the shared resources on this server. Specifically, your website is consuming too much memory on the shared server. This, in turn, affects the usage of the server by other customers. To protect the overall health of the server, we have suspended your account; however, FTP access is still enabled.

Unfortunately, we are not able to troubleshoot custom scripting, and therefore, we are not able to provide specific solutions. However, the following files have been accessed the most, and should be a starting point for further troubleshooting. Keep in mind, these files may not be the root cause of this issue.

Most requested pages:
6069 www.######.com/bbs/index.php
9170 www.######.com/home/do.php
15750 www.######.com/home/cp.php
18102 www.######.com/bbs/image.php
20400 www.######.com/home/space.php
20676 www.######.com/bbs/forumdisplay.php
28839 www.######.com/bbs/pm.php
32072 www.######.com/bbs/viewthread.php
193631 www.######.com/ucenter/avatar.php

Additionally, other causes to this issue can include, but are not limited to, non-optimized scripts, high traffic, form spamming, etc.

Once you have identified the cause of the issue, please reply directly to this email with the steps taken to resolve the issue. If you are not able to resolve this issue, you should then consider the need to upgrade to a Dedicated Server. If you have questions about this matter, you may contact us by replying to this email or by calling 480-505-8871.

lwbo1987 · 发表于 2011-4-21 09:35:18

联系godaddy客服去解决下，虚拟主机是不能直接升级到独立主机的

hongtashan20 · 发表于 2011-4-21 09:53:03

email联系了要等24小时

ddwbz · 发表于 2011-4-21 10:29:56

不是不限制流量吗？

lwbo1987 · 发表于 2011-4-21 10:33:21

流量是不限制，但是cpu超过了，影响别人使用了，就要限制了

hongtashan20 · 发表于 2011-4-21 10:52:20

提交到高级技术部门了。

hongtashan20 · 发表于 2011-4-21 17:54:30

回信说了。需要升级到独立主机，可以帮我把数据库备份出来。
买VPS有优惠码么？没找到！

大漠孤狼 · 发表于 2011-4-21 17:56:13

有钱就升级到独立主机，这个最好解决
不想升级就联系他们说会解决问题，然后可能会给你打开账户，你要及时解决问题

hongtashan20 · 发表于 2011-4-21 18:23:37

谢谢总版，他们要是备份出来的是几个G的数据库不像程序自己备份的分卷

[提问] 空间杯具了，酱紫要怎么办呢？

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