关于给客服写信的问题

www800

我想就换系统27小时都没有换好的问题给客服写信...
请问在* Product: 里应该先填 什么..

然后希望能有个信件的范本..
请版主帮忙解决一下.

谢谢!

大象无形

填什么没关系。一般问题都选这两个，但是其实你不确定的话，都选others 就好了
Web hosting Linux
Web hosting Windows

www800

谢谢!

www800

丫的GoDabby 客服答非所问


Our support staff has responded to your request, details of which are described below:

Discussion Notes
Support Staff Response
Domain: XXX.com
Username: XXXX
IP (Shared): 72.167.131.144
IP (Dedicated):
Server: p3slh180.shr.phx3.secureserver.net
Account GUID (found in Toolzilla): 9dcf1e34-d3d6-4c7b-bd3d-aa054a2157eb
Orion Event (if applicable):
Problem Description: setup is stuck
Troubleshooting Steps:
Sup/AHS rep who approved: Beth M

Customer Inquiry
Name : XXXXX
Phone : XXXXXXXXXX
Domain Name : XXXXXX.com
Last 4 CC/ PIN : XXXX
Browser Info : Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 2.0.50727; GreenBrowser)

Support Hello
I was 27 hours before the application for replacement of the operating system. But until now or show "Current Hosting Account Status: Pending Account Change" hope to resolve as quickly as possible

--------------------------------------------------------------------------------


If you need further assistance with this matter, please reply to this email or contact customer service at (480) 505-8877 and reference [Incident ID: 4139022].

Please let us know how we are doing by completing the survey located here.

Thanks,
GoDaddy.com, Inc.

www800

谁知道客服说的是什么意思?

add.c

客服发给你的似乎是关于帐户的一些信息。