救命！asp误删文件，所有子目录都无法访问了

shunni

今天清理文件，貌似误删了系统文件，现在所有子目录的域名都无法访问了，Ping和ftp都可以，就是web访问提示http400错误
请大家帮帮忙，谁有默认文件发份给我吧~~

shunni

55555,求救，有没有用这个的同志发给我啊，在线等

大象无形

不用着急，可以联系客服解释下原因，然后要求恢复到初始状态

shunni

谢谢楼上的斑斑！
刚收到的邮件：
Thank you for contacting Hosting Support. In order to successfully restore your hosting account we will need the information below.

Please note: We can only restore hosting accounts within 30 days of cancellation date.

It is very important that you purchase and set up a new service, so that your content has somewhere to be restored to.

1. We need to know the date / time we should restore to
2. Which directory, database, entire site, file to restore, as well as destination to restore to.
3. Please clearly state that you accept the Restore fee of $150.00 and provide us with the last 4 digits of the payment method on file that you wish for us to use for this charge.
4. Do we have permission to OVERWRITE existing data with recovered data? (If not, please specify what folder to put the restored information into.)
5. If you are going to need a database restored we will need the username for the database.
6. Also please reply with the domain name that is associated with the hosting account.

Please allow 7-10 business days to complete the restoration.
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OMG，150刀太黑了吧，幸好偶网站都有备份，cancel掉这个plan重新再买一个可以吗（我是月付）？？

[ 本帖最后由 shunni 于 2008-4-14 06:17 PM 编辑 ]

大象无形

不是restore  是  初始化，就是恢复到刚买的状态。这个免费的

大漠孤狼

你删除哪些文件了？windows主机没什么重要的文件

shunni

谢谢楼上两位。
restore是什么东东我都不清楚呢：（写信给他们就给我回这个，我要怎么跟他们说呢？最好给个英文拉
我也不知道是不是误删文件了，下午操作时忽然就http400了，所有子目录都无法访问
应该可以排除IP被封，查过同IP别人的站还是可以访问