[提问]
失误操作删除了godaddy主机!联系客服后,不懂英文!
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前几天我奔向吧主机升级到4DH,可是几天一直都是pending Account Change,于是我就想取消升级,谁知道失误操作删除了主机! 想恢复网站和数据 发信息后,
他们回复信息:
Dear Sir or Madam,
To have your hosting account restored, you must purchase and setup the necessary hosting account. You must then respond with the answer to each question below. Once the account has been setup and you have provided the answer to all 9 questions below, we will be able to process your order for you and setup the restore.
It is very important that you purchase and set up a new service, so that your content has somewhere to be restored to.
1. We need to know the date / time we should restore the information from.
2. What to restore: The entire site, a specific directory, a database, a file, etc.
3. Where to restore the information to.
4.
Please clearly state that you accept the Restore fee of $150.00 (USD)
and provide us with the last 4 digits of the payment method on file that
you wish for us to use for this charge.
5. Please clearly state that you accept the Terms of Service which you can review on our legal page.
6.
Tell us if we have permission to OVERWRITE any existing data with
recovered data? (If not, please tell us where to restore the
information to.)
7. If you are going to need a database restored
please specify the name of the previous database and the name of the new
database where we will restore content to. Please provide permission to
overwrite the content of that database.
8. Please clarify whether you would like the website statistics for your account restored.
9. Provide the domain name that is associated with the hosting account.
Please let us know if we can help you in any other way.
Sincerely,
Nick P
请问我该怎么回复,该怎么解决?? |
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hotdojo
发表于 2011-4-4 22:49:18
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一一回答那几个问题。耐心看吧,不是很难,可以借助谷歌翻译。 |
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ayulee
发表于 2011-4-5 09:44:17
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Please clearly state that you accept the Restore fee of $150.00 (USD)
and provide us with the last 4 digits of the payment method on file that
you wish for us to use for this charge.
就这句不懂:the last 4 digits of the payment method on file that
you wish for us to use for this charge. |
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微微百科
发表于 2011-4-5 10:56:18
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回复 3# 的帖子
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你是使用什么方式购买的,如果是信用卡的话,就是指信用卡卡号的最后4位数字。 |
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