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24/7 Sales & Support: (480) 505-8877 – 24/7 Billing Support: (480) 505-8855
Our support staff has responded to your request, details of which are described below:
Discussion Notes
Support Staff Response
Dear Li,
Thank you for contacting Online Support.
I show that your SSL certificate was canceled, but you still have an active hosting account for 34834.com. I have requested that a refund of the SSL certificate be applied to your account as per your request. As some of our services are non-refundable, the request must be reviewed and approved by our billing department. Please allow 48 hours for my request to be processed and for the credit to appear in the order history of your account, if approved.
Once the credit appears in your account, please allow 5-7 business days to see the funds applied to the associated payment method. If we are not able to process a refund for this service you will be contacted. Thank you for your patience and understanding in this matter.
We would be happy to request a refund for your hosting account. However, we will need you to first cancel the item in question. Once canceled, please reply to this email and we will submit your refund request.
Please note: Cancellation and refund of certain services will also cancel any free services associated with it.
To cancel items within an account, please use the following instructions:
Log in to your Account Manager.
Select Payments and Renewing Items from the My Renewals & Upgrades menu.
Check the box next to the item you would like to cancel and click on the Cancel Item button.
Select Cancel Now in the menu that appears to the right.
Click on Save Changes.
Please let us know if we can help you in any other way.
Sincerely,
Ryan P.
Online Support Representative
Customer Inquiry
Name : li fangqing
Phone : 13790442223
Domain Name :
ShopperID : 25966412
Shopper Validated : Yes
Browser : IE Version : 6.0
Other : I want to cancel my account
Issue : Hello, I have cancelled all the items in my account . please cancel my account and refund my money back ASAP.
My Login ID is :lifangqing
My Password is removed)
If you need further assistance with this matter, please contact customer service at (480) 505-8877 and reference[Incident ID: 11218705].
To thank you for your patience, we'd like you to enjoy 20%* off your order of $65 or more at GoDaddy.com. Simply use source code gdbb687 when you order or mention the code when you call (480) 505-8877.
Thanks,
GoDaddy.com, Inc.
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add.c

ssl被你删除了.现在帮你申请退款中