Deluxe Plan主机出现错误，来看看他们技术是怎么回答我的

rd16

我的网站asp.net经常出现这个问题，其实网站并没有什么访问量，都不知道怎么办了。


Support Staff Response
Dear xiaoming,

Thank you for contacting Online Support.  Based on the information provided, you have a concern with your website.  During our review of your account, we did not see any issue with the operational status of your hosting account and your site appears to be setup and accessible without issue.

If you continue to have this issue, please reply to this email with a detailed description of the issue including any error messages.  Please include a screen shot of the process as well as the steps used to replicate the issue so we may research this matter further.

I am not able to duplicate this issue at this time. If this is an intermittent issue, please contact us via telephone at a time when the issue is occurring so that we may attempt to duplicate the issue and research the issue further. Our service departments and telephone lines are open 24 hours a day, 365 days a year to accommodate your needs anytime.

You can reach us by phone at the following number:
(480) 505-8877 Technical Support, Sales and Service

Please let us know if we can assist you in any other way.

Sincerely,
Jason P.
Online Support


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第二封邮件

Dear Xiaoming,

Thank you for your reply. I am unable to duplicate this issue at this time, however, I have seen this occur when the server has a high load. To avoid future problems with this error message, I would suggest migrating to our 4GH hosting plan. With 4GH hosting, when the server is overloaded it can pull resources from other servers as it lives in a grid environment.

To upgrade or downgrade your hosting:

• Select Hosting from the My Products menu.
• Click the domain name of the account you wish to edit.
• Go to the Edit Account Details tab.
• From the Plan drop-down menu, select the new hosting account type you wish to have
(NOTE: To not have a charge, you would choose Deluxe Windows 4GH as it is the same price as your current plan).
• Follow the on-screen prompts to complete the process.

lwbo1987

你负载量太大了吧，客服建议你换4GH的，负载量强！

add.c

说是访问量大造成的。 建议你移到4GH主机， 这个主机负载强  （不用另外加钱的）

rd16

原帖由 add.c 于 2011-3-4 09:35 AM 发表
说是访问量大造成的。 建议你移到4GH主机， 这个主机负载强  （不用另外加钱的）

页面提示显示磁盘不足啊，负载大应该不会报这种错误。请看我的截图。。。。。。