昨天500错误刚好今天又不行了！

xiaohan111 · 发表于 2011-2-24 09:44:47

昨天500错误刚好今天又不行了！
昨天美国说根目录权限问题，现在又不行了是怎么个事
他们说的给看下
Thank you for contacting Hosting Support regarding your sqjiangya.com account. We have reviewed the issue of not being able to FTP and site giving 500 errors which are results of having multiple files and folders with invalid NTFS names. We have corrected FTP access to your account to allow you to download all your content. Once you have backed up your content locally please delete all content from the server or reply to this email giving us permission to delete all content. Additionally before re-uploading your content please review all your files and folders to make sure they all have valid NTFS names. We thank you for your understanding in this matter. Please let us know if we can help you in any other way.

lwbo1987 · 发表于 2011-2-24 09:49:59

让你备份你现在的网站所有文件后，删除所有文件在联系他们

xiaohan111 · 发表于 2011-2-24 10:06:53

我是直接回复邮件呢？还是从网站上提交问题？

开心私塾 · 发表于 2011-2-24 10:15:11

直接回复邮件即可，你自己查看一下网站负载情况，是不是网站负载过大了。

xiaohan111 · 发表于 2011-2-24 10:39:11

不是！说是根目录权限问题。我清楚资源池无数次了，都是老样子

xiaohan111 · 发表于 2011-2-24 10:59:36

美国还没删除程序呢，怎么又能访问了？

lwbo1987 · 发表于 2011-2-24 11:03:13

问题解决了？

xiaohan111 · 发表于 2011-2-24 11:05:07

我没动啊！前天美国说根目录权限问题，解决了。今天又500了。说要删除程序更改根目录权限，现在还没删呢又好了？奇怪了，也快被折腾疯了

lwbo1987 · 发表于 2011-2-24 11:36:44

估计客服人员帮你给修改了

xiaohan111 · 发表于 2011-2-24 11:53:53

现在不用删除了吗？

[提问] 昨天500错误刚好今天又不行了！

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