怎么申请恢复主机

tzbob888

怎么申请恢复主机 注意 不是退款  上次我给客服发EMAIL时  被他理解成退款了


正文：
我以前有一个Economy主机   后来把他升级成了Deluxe  主机    在后来 我把deluxe退款了他把升级的钱退给了我
升级后Economy主机就消失了   Economy主机不能退款因为我绑定了义个1.99域名      也就是说 我有一个Economy主机消失了  现在该怎么联系客服说让他帮我恢复主机啊

jb1888

email客服吧

add.c

你升级后当然10G的就没了，因为它变成150G的了
且主机如果没的话 是不能恢复的（150$人工费）

tzbob888

Thank you for contacting Online Support. Review of your account indicates you cancel the hosting plan on 1/17/2011. Once a hosting plan is cancelled it is permanently removed from your account. Our records indicate you are currently using a free hosting plan with your******.asia domain name.

The credit from the cancelled hosting can be refunded or applied to your existing hosting once it has been upgraded to a paid hosting account. We cannot apply the credit to a free account.

Upgrading your hosting will remove the banner ad from your website. You can upgrade your hosting plan(s) from within your customer account.

First, log into your account:

• Go to the Go Daddy Account Login Page
• Log in using your account username (which may be the same as your customer number) and password

If you have trouble logging in, our password reset form may help you. You can find this form through the following link:
Account Retrieval Page

Once logged in, follow these steps:

• Select Hosting from the My Products menu.
• Click the domain name of the account you wish to edit.
• Go to the Edit Account Details tab.
• From the Plan drop-down menu, select the new hosting account type you wish to have.
• Click Add to add the item to your shopping cart.
• Click Checkout.
• Follow the on-screen prompts to complete the process.

NOTE: If you are upgrading to a hosting plan that has a higher monthly cost than the one you are currently using, you will be charged the difference in price between what you have already paid and the cost of the new type of hosting purchased for the same period of time. If you downgrade your hosting package a request must be made in order to receive a refund for the difference in cost.
If you are intending on using ASP or .Net technologies you should use a Windows hosting account. Similarly if you are using PHP/CGI/Java/Perl in your sites you will need to use a Linux based hosting account.




Please reply to this email stating whether you would like a refund or the credit applied to your existing hosting should you decide to upgrade.

Please let us know if we can assist you in any other way.

Sincerely,

Stan P.
Online Support Team

tzbob888

原帖由 add.c 于 2011-1-31 01:52 PM 发表
你升级后当然10G的就没了，因为它变成150G的了
且主机如果没的话 是不能恢复的（150$人工费）

大概的意思好像是让我重免费主机那升级过去  不知道是不是这回事

add.c

是的。 你可以把免费主机升级到收费主机，然后GoDaddy把主机时间给你加上去
或者你直接要求退款

tzbob888

o  谢谢了