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[提问] 买GD主机,支付宝成功,但是GD没产品,回信看不懂!

GoDaddy GoDaddy 905 人阅读 | 3 人回复

发表于 2011-1-30 07:36:51 | 显示全部楼层 |阅读模式

前天下午用支付宝买了一个主机,当时支付宝支付失败,后来我直接登陆支付宝付款,显示付款已经成功,给支付宝打电话也说支付成功了,但是GD那边一直看不到产品,后来搜索一下说购物车里不能动,但是我已经清空了,联系GD,说让他们技术部门看一下,今天早上回信了,但是看不懂,有类似经历的说下应该怎么办,下面是回信!

Please note when using Alipay it can take up to 24 hours for the funds to be verified. During this time frame the item(s) will remain in your shopping cart, do not modify your shopping cart during this time frame as this may result in the order being rejected.

To clarify, when you initially make your payment Alipay:

1. Collects the funds from you.
2. Verifies these funds.
3. Then submits them to us.

If the amounts fail to match or the contents of the cart have been modified, the order will be denied.

At this point in time Alipay has in fact collected the funds and will show that we have been paid, however we may have denied the order. If so, Alipay will then credit the funds back to you. This could appear as though we were paid when we have actually denied the transaction and did not collect the funds.

Since the purchase occurred more than 24 hours ago, you should contact Alipay to see if they have denied this transaction and if so they will be processing a refund.

Please let us know if we may be of further assistance.

回答|共 3 个

开心私塾

发表于 2011-1-30 08:54:33 | 显示全部楼层

叫你24小时内不要动购物车,说产品24小时内还会放在购物车里面。

add.c

发表于 2011-1-30 08:56:54 | 显示全部楼层

等吧。 GoDaddy会退款给你的

lwbo1987

发表于 2011-1-30 09:04:55 | 显示全部楼层

给客服说退款,会给你退的,等等
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