申请退款，收到这封邮件说明申请成功了吗？

explorer · 发表于 2011-1-18 18:31:23

Dear liwei,

Thank you for contacting online support.

I have requested that a refund be applied to your account as per your request. As some of our services are non-refundable, the request must be reviewed and approved by our billing department. Please allow 48 hours for my request to be processed and for the credit to appear in the order history of your account, if approved.

Once the credit appears in your account, please allow 5-7 business days to see the funds applied to the associated payment method. If we are not able to process a refund for this service you will be contacted. Thank you for your patience and understanding in this matter.

Please let us know if we can help you in any other way.

Robert P.
Online Support Team

收到这封邮件说明申请成功了吗？已经一星期了还没有收到退款啊

[ 本帖最后由 explorer 于 2011-1-18 06:42 PM 编辑 ]

slionbj · 发表于 2011-1-18 18:32:44

我也是收到这么一封，3天了，也没收到，是不是要给客服发信要啊，怎么发啊？

explorer · 发表于 2011-1-18 18:43:26

不知道，这么久了也没新的邮件也没看到款打回来

add.c · 发表于 2011-1-18 19:00:40

帮你申请退款了。继续等

explorer · 发表于 2011-1-18 20:59:29

多谢版主的回复，只是时间太长了，所以有点不知所措了，呵呵

[提问] 申请退款，收到这封邮件说明申请成功了吗？

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