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f4sos
发表于 2011-1-6 19:55:51
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Thank you for your response.
We're sorry you feel like you have not been treated fairly. Domain registrations must be renewed in order for the domains to remain active in the account. Please note that the fee that we charge is required by the registry.
Typically, domains remain in customer accounts up to 43 days after the domain has expired. However, after this time, the domain may or may not be released back to the registry, and removed from the customer. Once the domain has been returned to the registry, it is held for an undetermined amount of time before it will be released to the public and available for registration. When the domain gets to this point, it is out of our control when the domain is released.
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We appreciate your having taken the time to contact us with your honest opinion on this matter. Unfortunately, we are unable to quote an exact time when the registry will release the domain name to be registered. They may opt to not release any domain name for any reason. Typically it takes anywhere from 35-85 days from expiration for a domain name to be available to be re-registered.
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