1月7号发送,申请重开通SSL的邮件:
hello
I am sorry , I made a mistake with SSL, I cancelled it. Would you mind help me restart it again, Thanks
The domain:www.XXXXXXX.cn (国内注册的域名)
the last four characters of the password are: XXXX (Godaddy账号密码后四位)
1月8号收到,godaddy的邮件:
Dear Sir/Madame,
Thank you for contacting Online Support. Unfortunately, canceled SSL certificates cannot be reinstated. You will need to purchase and set up a new SSL certificate for your hosting account. I have requested that a refund be applied to your account for the canceled certificate. As some of our services are non-refundable, the request must be reviewed and approved by our billing department. Please allow 48 hours for my request to be processed and for the credit to appear in the order history of your account, if approved.
Once the credit appears in your account, please allow 5-7 business days to see the funds applied to the associated payment method. If we are not able to process a refund for this service you will be contacted. Thank you for your patience and understanding in this matter.
Please let us know if we can help you in any other way.
Regards,
Brian P.
Online Support Technician
Customer Inquiry
1月9号收到两个邮件:
1月9号收第一个:
GoDaddy.com® has received a refund request for the following items:
QTY ITEM PRICE -1 Misc. Refund ($4.99) -------------------------------------------------------------------------------- Subtotal: ($4.99) Shipping & Handling: $0.00 Tax: $0.00 Total: ($4.99)
Your refund receipt number is: ********R (前面是数字)
Your customer number is: ******** (我的Godaddy账号)
Log in to review your order history at any time. To safely log in:
Go to the Go Daddy® home page and click "My Account."
Enter your log in name (or customer number) and password and click "Secure Login."
1月9号收第二个:
GoDaddy.com® has received a refund request for the following items:
QTY ITEM PRICE -1 Misc. Refund ($0.40) -------------------------------------------------------------------------------- Subtotal: ($0.40) Shipping & Handling: $0.00 Tax: $0.00 Total: ($0.40)
Your refund receipt number is: ********RR (前面是数字,与上面的一样,不同的是后面多了一个R)
Your customer number is: ******** (我的Godaddy账号)
Log in to review your order history at any time. To safely log in:
Go to the Go Daddy® home page and click "My Account."
Enter your log in name (or customer number) and password and click "Secure Login."