帮忙翻译一下（已解決問題）

龙龙g

麻烦帮忙翻译一下以下内容：

Hello,

Your case has been forwarded to me for a review. I have investigated it and will now try to provide a reasonable resolution of the case.

Before that I would like to take a moment and explain that currently all accounts are set on recurring billing. All annual accounts are due for renewal 15 days prior to expiration. Thus when you wish to let an account lapse and expire you should request service cancellation for the account via your Customer area. Additionally, all billing cycles and respective autorenewal terms are described in our Terms of Service.

Also, we have sent you a renewal notificationon 2010-12-11.

As you have been aware, according to our terms of service all renewal sales are final and non refundable, but provided the situation we can offer you the following solution:
Cancellation will involve a $24.95 processing and a $19.95 domain renewal fee (as your XXXX.net domain has been renewed until 2012-01-01 and domain renewals are irreversible). The rest ($82.45) will be refunded to your credit card.

Please, confirm that you agree to proceed in this way and I will be glad to assist you further!

Best Regards,


再麻烦帮忙翻译一下以下内容：

您好！在你们操作自动续费之前，我已经多次与你们联系，要求你们将域名解锁并提供域名转移码，但你们始终没有满足我的要求。直到我向ICANN投诉，你们也没有将域名解锁并提供域名转移码。但当我向ICANN投诉之后，你们却报复性地将域名操作自动续费。我现在要求你们无条件全额退款，并我向作出道歉和赔偿。否则，我将继续向ICANN投诉，并保留向联邦ZF投诉的权利。

a7898585

就是说他在协议里都很明确的告诉你在主机到期前的15天都会自动续年费,而且他已经通知了你的.所以退款是不支持的.
但是现在这种情况的话他会退还你的24.95美元的费用,另外的19.95美元的域名费用不能退还.

hello,
i had  remanded to unlock my domain and give the transferring code before the renewing.however you ignored my request ,even i
complained  to ICANN. how could you revenge for my complaints. now i request you not only to refund all my money ,but also
apologize and compensate to me. if not ,i will go on to complain to ICANN and keep my rights to state to Federal Government(美国ZF不管事的把,觉得应该直接找法院了)

[ 本帖最后由 a7898585 于 2010-12-21 02:45 PM 编辑 ]

kingto

感谢楼上助人为乐

a7898585

没处去,唉.
LS是做什么的?

kingto

小站长

a7898585

什么站?能看下吗?

kingto

主要是个论坛(繁体)，以资源下载为主 没有门户
嘿嘿

龙龙g

再麻烦帮忙翻译一下以下内容：

Hello,

Thank you for contacting Yahoo! Small Business Support.

We understand your concern regarding renewal charge for your domain name
even after transferring domain away from Yahoo!, we apologize for any
inconvenience.

If your domain has been successfully transferred away from Yahoo!, we
would first request you to cancel your account with us.

To cancel your Yahoo! Domains account, please log into Yahoo! Small
Business at:

   http://smallbusiness.yahoo.com/services

and follow these steps:

1. Log into your account with your Yahoo! ID and Password.

2. Select "Cancel Plan" by clicking on the "Cancel Plan" link.

3. You will need to read the disclosure and click the link "Cancel My
Service."

4. You will need to confirm your decision by clicking on the link
"Confirm Cancellation."

When the cancellation is complete, you will receive a cancellation
complete message.

Once your domain account has been canceled, you may have to contact us
at the number provided below to request for refund. Please contact our
customer care team at 1-800-318-0783 and we'll be happy to assist you.

For verification purposes, please be sure to have the following
information ready while contacting:

* Yahoo! ID

* Domain Name

* ZIP code

* Alternate Email Address

* Date of Birth

* Last 8 digits of the credit card used to bill your account and credit
card type

*Answer to one of your Secret Questions:
Q1: Where did you spend your honeymoon?

Please let us know if we can offer any further assistance.

Regards,

Muzahid

a7898585

你好,谢谢你联系yahoo
我们理解你对于域名被转移以后仍然被扣费的心情,对于因此造成的不便我们表示歉意
如果你的域名已经从雅虎转移走,那么我们会第一时间的要求你销户
销户的步骤
1登录2点击cpanel3销户4确认 销户后你会收到销户完成的提示邮件
一旦你的域名被销户以后你可以通过下面的电话联系我们退款
1-800-318-0783
验证过程中你必须提供以下信息
1雅虎账号,2域名3邮编 4邮箱地址5生日6付款用的信用卡后8位9回答你自己设定验证问题

龙龙g

再麻烦帮忙翻译一下以下内容：

您好！我的域名XXXX.com是去年在Yahoo注册的，但是这个域名早已经成功转移到GoDaddy了，然而Yahoo却在2010/12/10从我的信用卡上扣取了$34.95。目前我已经登录到Yahoo面板将计划取消成功了，可是当我拨打电话1-800-318-0783要求退费时，因为我不太会说英语，我说的话你们也不听不懂，结果电话就断了。现在我要求Yahoo将$34.95退还给我。