分享

写回答

发帖

[提问] 请教一下GD的免费空间换系统后文件丢失有没有什么办法

GoDaddy GoDaddy 998 人阅读 | 4 人回复

发表于 2010-12-21 10:13:40 | 显示全部楼层 |阅读模式

因为一开始申请的是linux空间,想换成windows,结果windows的IP被墙,想多换几次,结果换了几次,在还没有更换成功的时候又点了更换下一个,发现空间一直处于等待状态,向客服提问收到邮件如下。

PS:所有数据都没有备份,请问有没有什么办法找回。感谢!

Thank you for contacting online support.

It is not possible to change the operating system on a free hosting account without deleting the hosting account, and setting it back up under a different operating system. If these are the steps you have taken, then the files on your account were removed when you cancel the old hosting account. It will not be possible to restore them. You will need to upload the files from your computer to the new hosting account. To upload files to your Web site, you need an FTP client. FTP stands for File Transfer Protocol. It lets you connect to a remote computer, such as a hosting server in another state. Using FTP, you can move files from your machine to the remote one and create folders for those files on that computer.

Some popular FTP clients are:

FileZilla
Fetch (Mac)
gFTP (Linux)

If you are using Windows XP, you can create a network connection to your Web site. Please use the following link to view a video tutorial on how to set this up.

Using Windows XP Network Places to Upload Your Web site

You might also be able upload your file using the same software you used to create your Web site. You can use popular programs like Adobe Dreamweaver and Microsoft FrontPage to upload your Web site.

Adobe Dreamweaver
Microsoft FrontPage

After downloading and installing one of these clients, you can use it to connect to your hosting account. These are your FTP settings:

FTP User Name
This is the user name for your hosting account.
FTP Password
This is the password for your hosting account.
Web Site URL
http://www.example.com
FTP Site URL
ftp://example.com
Host Name
example.com


Start Directory

- Some FTP clients will ask for a "Home" or "Start" directory. Our hosting service does not require this. Leave the box blank. If the client requires a value, enter a single forward slash.


To Locate your FTP username for your hosting account use these instructions:

• In the My Products section, select 'Hosting'.
• Next to the hosting account you want to use, click Launch.
• In the top right corner of the Hosting Control Center you will see the "Welcome:" field which displays your FTP username to the right.

To Reset your Password:

• In the Settings section of the Hosting Control Center, click the Account Login icon.
• To change your hosting account password, type a new password in the fields and click Update.

Please let us know if we can help you in any other way.

Sincerely,
Nick K.
Online Support

回答|共 4 个

add.c

发表于 2010-12-21 10:18:25 | 显示全部楼层

客服已经说明 不能找回.

多次切换 在不停止网站访问,FTP操作的时候  会加大文件丢失的可能

hustshenl

发表于 2010-12-21 10:36:32 | 显示全部楼层

他们会不会有备份呢~以前切过没有丢失,我自己都没有备份~这下子郁闷大了

add.c

发表于 2010-12-21 10:39:25 | 显示全部楼层

回复 3# 的帖子

收费主机的备份恢复一次 是150美金. 不知道虚拟主机可有

hustshenl

发表于 2010-12-21 10:42:20 | 显示全部楼层

150美金,那搞不起了~
您需要登录后才可以回帖 登录 | 注册

本版积分规则