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[提问] 这封信什么意思?

GoDaddy GoDaddy 1601 人阅读 | 3 人回复

发表于 2010-12-10 21:16:19 | 显示全部楼层 |阅读模式

Thank you for contacting online support.

We are unable to delete files for you, however I have included the instructions on how you can delete them from the hosting control center.

To Delete Files or Folders From Your Hosting Account Using the Hosting Control Center's File Manager




Log in to your Account Manager.

From the Products section, click Web Hosting.

Next to the hosting account you want to use, click Launch.

In the Content section of the Hosting Control Center, click the File Manager icon.

Use the directory tree to navigate to the file or folder you want to delete.

Select the file or folder and click the Delete button.

Click OK.



The file or folder you selected will now be deleted from your hosting account.

Please let us know if we may assist you with anything else.

Sincerely,
Matt O.
Customer Care

回答|共 3 个

bluebox

发表于 2010-12-10 21:33:30 | 显示全部楼层

告诉你如何自己动手删除文件

chengmw

发表于 2010-12-10 22:25:20 | 显示全部楼层

感谢您使用在线支持。

我们无法为您删除的文件,但我可以把如何可以删除的操作步骤告诉你。

使用您托管帐户的“主机控制中心”的文件管理器删除文件或文件夹

操作步骤如下:

登录到您的帐户经理。

从产品部分中,单击虚拟主机。

接下来的托管帐户,你要使用,单击启动。

在主机控制中心的内容部分,点击文件管理器的图标。

使用目录树导航到该文件或文件夹要删除。

选择文件或文件夹,点击删除按钮。

点击确定。



该文件或文件夹您选择现在从您的托管帐户删除。

请让我们知道如果我们可以协助你还有什么问题。

真诚的,
马特澳
客户服务部

chengmw

发表于 2010-12-10 22:26:22 | 显示全部楼层

Godaddy的客服,凡是客户自己能做的,他们都不帮你做,只是告诉你怎么做。不管你能不能听得懂。
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