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[提问] 用支付宝购买godaddy域名 款退回,帐号被锁

GoDaddy GoDaddy 2182 人阅读 | 4 人回复

发表于 2010-12-4 21:19:26 | 显示全部楼层 |阅读模式

这个帐号是12月1号注册的,当天注册,当天购买域名的,
1号 用支付宝购买godaddy域名  因为帐号没钱

所以后来往支付宝里冲钱了,

直接冲支付宝那边的定单付款了,域名却没有,给GODADDY提交问题了,域名就生效了,

但昨天 4号 款被退回来了,现在帐号被锁了,大家有碰到这个情况吗?怎么处理?



难道没付款人的身份证扫描就没办法了吗?

这个帐号下的旧以前,从别的ID转过来的,怎么管理?

Request to Unlock Account  
   
Your account has been selected by our verification office to confirm recent purchase activity. This precautionary step is taken as a security measure to defend you, our valued customer, from online predators and identity theft. To substantiate this account, please take a few moments to upload the payment method account holder’s identification. Acceptable forms of identification are government issued photo documents such as a driver’s license or passport. These actions are not intended to implicate involvement in spurious purchase activity. Providing the requested documentation ensures the integrity of your payment method is preserved through substantial validation.

Your information is safe with us! Your documentation will be safely delivered directly to our Fraud Prevention experts and handled in a secure environment.

If there are reservations regarding the security of personal information, please refer to our published Privacy Policy.

Respectfully,
GoDaddy.com, Inc. Customer Protection Team

[ 本帖最后由 superbbb 于 2010-12-4 09:30 PM 编辑 ]

回答|共 4 个

27240

发表于 2010-12-4 21:39:13 | 显示全部楼层

我没碰见过这种情况`~买了几个玉米跟主机都是直接用支付宝买的没任何问题!!
RAKSmart

superbbb

发表于 2010-12-4 23:12:25 | 显示全部楼层

对了,帐号资料乱填的,加拿大  郁闷

30240348

发表于 2010-12-5 18:12:01 | 显示全部楼层

请电子邮件ccinquiries@godaddy.com到我们的核查办公室。在回信中,
请简要说明你打算如何使用的产品
并发送帐户持有人的一个清晰的复印件,有效的照片的身份证,如驾驶执照或护照。

扫描的图像(在1 MB大小)
或传真至:

(480)287-8003
注意:防止欺诈部

当所提交的文件后,我们将重新评估状况

Hyson

发表于 2010-12-5 22:40:14 | 显示全部楼层

它会核查,如果不符,特别是有些不符合的情况可能意味着身份盗用,那么它的这个部门主会出动。

我也是用支付宝的,已经有过数次交易,我是单独开来支付的,没有过任何问题。
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