Our support staff has responded to your request, details of which are described below:
Discussion Notes
Support Staff Response
Dear **********,
Thank you for contacting Online Support. The certificate was issued so there is a $15.00 administrative fee deducted from the refund amount. This leaves $.80. As you received a domain discounted with the purchase of the non-domain service, we are not able to issue a refund for this remaining amount.
Please let us know if we can assist you in any other way.
Best Regards,
Amber P.
Online Support Representative
Customer Inquiry
Name : **********
Phone : *********
Last 4 CC/ PIN : ****
Browser Info : Mozilla/5.0 (Windows; U; Windows NT 5.2; zh-CN; rv:1.8.1.11) Gecko/20071127 Firefox/2.0.0.11
Other : refund
I have canceled the hosting,then the SSL is no useful now.I request the refund of SSL.Thank you.
If you need further assistance with this matter, please reply to this email or contact customer service at (480) 505-8877 and reference [Incident ID: ×××××××].