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[提问] SSL退款时要扣掉15美元吗?

GoDaddy GoDaddy 1289 人阅读 | 1 人回复

发表于 2007-12-19 10:37:13 | 显示全部楼层 |阅读模式

买主机和SSL不到一个月,主机先退款成功了。SSL退款没成功。
说要扣15美元,而且我买了特价域名不能退款了。

想问问别人有SSL退过款的吗?也要扣15美元吗?

下面是客服的回信,里面包括我的退款请求:

Our support staff has responded to your request, details of which are described below:

Discussion Notes
Support Staff Response
Dear **********,

Thank you for contacting Online Support. The certificate was issued so there is a $15.00 administrative fee deducted from the refund amount. This leaves $.80. As you received a domain discounted with the purchase of the non-domain service, we are not able to issue a refund for this remaining amount.

Please let us know if we can assist you in any other way.

Best Regards,

Amber P.
Online Support Representative

Customer Inquiry
Name : **********
Phone : *********
Last 4 CC/ PIN : ****
Browser Info : Mozilla/5.0 (Windows; U; Windows NT 5.2; zh-CN; rv:1.8.1.11) Gecko/20071127 Firefox/2.0.0.11
Other : refund

I have canceled the hosting,then the SSL is no useful now.I request the refund of SSL.Thank you.


If you need further assistance with this matter, please reply to this email or contact customer service at (480) 505-8877 and reference [Incident ID: ×××××××].



Thanks,
GoDaddy.com

回答|共 1 个

大漠孤狼

发表于 2007-12-19 12:00:11 | 显示全部楼层

ssl有时候可以退款,有时候不可以
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