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[提问] 貌似账号被锁了

GoDaddy GoDaddy 2126 人阅读 | 2 人回复

发表于 2010-11-26 09:22:10 | 显示全部楼层 |阅读模式

账号被锁了
大家有没类似状况
要怎么解决
“Request to Unlock Account

Your account has been selected by our verification office to confirm recent purchase activity. This precautionary step is taken as a security measure to defend you, our valued customer, from online predators and identity theft. To substantiate this account, please take a few moments to upload the payment method account holder’s identification. Acceptable forms of identification are government issued photo documents such as a driver’s license or passport. These actions are not intended to implicate involvement in spurious purchase activity. Providing the requested documentation ensures the integrity of your payment method is preserved through substantial validation.

Your information is safe with us! Your documentation will be safely delivered directly to our Fraud Prevention experts and handled in a secure environment.

If there are reservations regarding the security of personal information, please refer to our published Privacy Policy.

Respectfully,
GoDaddy.com, Inc. Customer Protection Team
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回答|共 2 个

开心私塾

发表于 2010-11-26 09:51:19 | 显示全部楼层

是不是你的注册信息和支付信息不一致?godaddy要你的身份证验证你的账号。

开心私塾

发表于 2010-11-26 10:17:45 | 显示全部楼层

身份证信息和注册信息一致应该可以解除锁定的,联系godaddy可以参考联系GoDaddy客服发ticket教程
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