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[提问] 为什么我的网站打不开,请帮忙测试下,谢谢。

GoDaddy GoDaddy 880 人阅读 | 4 人回复

发表于 2010-11-24 23:07:06 | 显示全部楼层 |阅读模式

我的网站:http://www.61158.com

各位兄弟,我的网站从今天上午开始,就一直打不开,发邮件给客服,下面是客服的回复,请大家帮忙看下能打开不,是什么问题?

非常感谢!!

We are currently unable to replicate the issues you are describing. Your website 61158.com loads on both our internal and external tests without issue. If you are still experiencing this issue you may wish to clear your browser's cached information to see if that resolves the issue. If it does not please reply with the specific URLs that are experiencing the issue as well as a trace route to your domain and we will be happy to assist you.

Clearing your browser's cache might help alleviate many problems including:

* Failing log in attempts to any website
* Out of date information displaying on a website
* Slow Web browser performance

Before clearing your cache, log out of any websites you're currently logged in to.

To Clear Your Cache in Internet Explorer®

1. Open the Tools menu, and select Internet Options.
2. Click on the General tab in the dialog box.
3. Under Temporary Internet files, click Delete Files.
4. Check the box next to Delete all offline content.
5. Click OK.

To assist us in pinpointing the source of this issue we ask that you provide us with the results of a "trace route". A trace route shows that path that a connection takes from your computer to a website, or another computer.

If you are using the Windows operating system, follow these steps to get the trace route results:

• From your Start Menu, go to "Programs", then to "Accessories".
• Here you will find either "MS-DOS Prompt" or "Command Prompt".
• Click on that program and a window should appear with some information regarding your version of windows and a prompt. The prompt should be similar to the following:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\WINDOWS>


NOTE: The command prompt window may show different text than the above. However, that will not affect this process.

At the prompt, enter the following:

tracert 61158.com

After typing this press ENTER, you will get back a long list of information, and it will return to the original prompt you started with. To copy the results, right click on the menu bar of this window, go to "Edit" and select "Mark". Starting at the upper left-hand corner of the command prompt window, highlight the full contents of the trace results. Once you have it all highlighted, press the ENTER key on your keyboard. This will put the highlighted information into your Windows clipboard, allowing you to paste that into a text file to attach to your response.


If you are using Macintosh OSX, you can use an application called Terminal to run a trace route. You should be able to locate Terminal in your hard drive in the Utilities folder, under Applications.


NOTE: Terminal uses a command-line inte**ce. This means you'll be entering commands at a prompt rather than using the more familiar Aqua graphic inte**ce.

Once you have launched Terminal, enter the following to run the trace route:

traceroute 61158.com

Once this has completed, highlight the contents of the Terminal window. Click on the "Edit" menu and select "Copy". You can then paste this information into a text file, which you would then attach to your response.

We understand that this is quite a few steps; however this will allow us to further research the problem you are experiencing. We appreciate your assistance in tracking down the source of this problem.

Please let us know if we can assist you in any other way.
Sincerely,
Bobby P.
Online Support

回答|共 4 个

开心私塾

发表于 2010-11-25 11:00:45 | 显示全部楼层

看看你的域名解析是不是有问题,你有没有解析到你的独立ip上面,或者其他的............

imjacky 该用户已被删除

发表于 2010-11-25 16:46:28 | 显示全部楼层

这两天我的站都访问不了
http://www.61158.com

应该是域名被封了,换其它的域名可以访问,这个域名解析到其它的空间也访问不了。

请大家帮忙测试和分析下原因

开心私塾

发表于 2010-11-25 16:50:46 | 显示全部楼层

用袋里可以打开,

imjacky 该用户已被删除

发表于 2010-11-25 17:01:32 | 显示全部楼层

好的谢谢,现在情况就是那样的:

用袋里能打开,国内打不开,
国外的这个空间换其它的域名也能打开
用这个域名指向国内的空间也打不开

那基本可以确定是域名被国内封了吧
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