申请退款这是成功了还是不成功

hujun1015

Our support staff has responded to your request, details of which are described below:

Discussion Notes
Support Staff Response
Dear jun hu,

Thank you for contacting Online Support.

We have requested that a refund be applied to your account as per your request. As some of our services are non-refundable, this does not guarantee that the refund will be given. The request must be approved by our Billing Department. Please allow 48 hours for this request to be processed and for the credit to appear in the order history of your account, if approved.

Once the credit appears in your account, please allow 5-7 business days to see the funds applied to the associated payment method. If we are not able to process a refund for this service you will be contacted. Thank you for your patience and understanding in this matter.

Please let us know if we can assist you in any other way.

Sincerely,

Dan P.
Online Support Technician

Customer Inquiry
Name : jun hu
Phone : 8618956257371
Domain Name :
ShopperID : 39980582
Shopper Validated : Yes
Browser : Safari Version : 5.0
Issue : Hello,

My website program can not run in this hosting .

So I canceled it today.

Please help me apply a refund to my original card . Thanks.

The order informtion :

Deluxe Hosting - Linux - 1 month

Card on file : Alipay: hujun444@qq.com
My PIN : 1015

Thanks.


给我回了封邮件 没太看懂

wuxqing

已经确认你的退款申请，在走财务流程，大约需要48小时，有些是不能退的

财务部门没问题的话，大约5-7天退款到你的信用卡

helwo

我们的支持人员已经回答了你的要求，其中详细说明如下：

讨论记录
支持员工的反应
亲爱的胡军，

感谢您联系在线支持你。

我们要求退款适用于按照您的要求您的帐户。由于我们的一些服务是不退还的，这并不能保证将给予退还。请求必须通过我们的结算部。请允许被处理这项要求，并为信贷出现在您帐户的订单历史记录，如果获得批准48小时。

一旦信贷出现在您的帐户，请允许5-7个工作日才能看到应用到相关的付款方式的资金。如果我们无法处理此你将接触服务的退款。感谢您的耐心和理解你在这件事情。

请让我们知道如果我们能帮助您在任何其他方式。

helwo

google 翻译，意思是说有些服务时不能退款

hujun1015

我用支付宝的 他是不是也退到支付宝上

helwo

对，可能时间有点长。我有次都退了。不过要一个星期

hujun1015

谢谢你了

szeweb

我用支付宝 周五晚上退款  周期早上收到