老大救助!!!

ming830924

悲剧的主机终于忍不住去根据老大的流程去退费了，并发了邮件通知
狗爹回了邮件
This notice is to inform you that the items listed below have been deleted from your xxxxxx account:

.COM Domain Name Registration - 1 Year (recurring): xxxxx.COM
Hosting - Grid - Ultimate - Linux - 3 years (recurring): xxxxxx.com Purchased on original receipt: 27820xxxx
Standard (Turbo) SSL (3 Years) (annual): 11/17/2013. www.xxxxx.com

If you feel this action has occurred in error or you need further assistance, our support staff is available 24 hours a day, 7 days a week
请问老大，退费成功了吗？还有我是支付宝支付的，退款的话，多久大概多久到账
跪求老大详细点解！谢谢啦

add.c

这个只是通知你删除了哪些产品,
收到退款信之后 3~10天到帐

ming830924

多谢老大指点，再追问下老大。
买ssl绑定，一般需要多少时间？
我这次买了setup了40个小时都没装好，是不是和这个有关系？ 谢谢了？

ming830924

原帖由 add.c 于 2010-11-21 05:12 PM 发表
这个只是通知你删除了哪些产品,
收到退款信之后 3~10天到帐

老大 狗爹来了新邮件，内容如下
Thank you for contacting Online Support.

I have requested that a refund be applied to your account as per your request. As some of our services are non-refundable, the request must be reviewed and approved by our billing department. Please allow 48 hours for my request to be processed and for the credit to appear in the order history of your account, if approved.

Once the credit appears in your account, please allow 5-7 business days to see the funds applied to the associated payment method. If we are not able to process a refund for this service you will be contacted. Thank you for your patience and understanding in this matter.
这个是退款信吧？
还有像我这样的情况是不是全额退款啊？不会黑我，啃掉我一笔款吧？