分享

写回答

发帖

[提问] GD账户无法登入了

GoDaddy GoDaddy 2261 人阅读 | 6 人回复

发表于 2010-11-10 15:37:26 | 显示全部楼层 |阅读模式

我确信id和密码没有错,电脑也没有查出病毒,怎么不能登入了,我试了GD的另外一个账户能够正常登入,这样的情况如何解释啊?
如何解决,发ticket给support@godaddy.com吗?
下午这个不能登入的账户邮箱还收到了gd发过来的信件,是关于Status Alert: Domain Change Notification,好像是个域名认证信息的东西,听里面会员说,这个没有问题的。
  1. DOMAIN STATUS NOTIFICATION
  2. ===================================================================

  3. Dear XXX,

  4. This notification is generated automatically as a service to you.

  5. We have received a request that the NAME SERVERS be changed for the following domain name(s):

  6. XXX.COM

  7. If you are monitoring this name with DomainAlert(R) Pro, the above change is also displayed in the "Monitoring and Backordering" section of your Account Manager.

  8. -----------------------------------------------------------
  9. To view or manage changes:

  10.     1. Go to the GoDaddy.com home page (https://www.godaddy.com/default.aspx?prog_id=GoDaddy&isc=gdbb366) and log in with your username or customer number and password.

  11.     2. In the My Account section, select "Domain Monitoring / Backordering."

  12. To retrieve your customer number or password hint or to reset your password, click the "Forgot Your Password?" hyperlink in the login area on the home page.
  13. -----------------------------------------------------------

  14. You do not need to respond to this email. If, however, you think this change may have been made in error or fraudulently, please contact us within 15 days.

  15. If you need to address this matter, or in any way need further assistance or technical support, call us any time at (480) 505-8877 or email us at support@godaddy.com. We appreciate your business!

  16. Sincerely,
  17. GoDaddy.com DomainAlert team
复制代码

回答|共 6 个

add.c

发表于 2010-11-10 15:44:37 | 显示全部楼层

参考: http://bbs.idcspy.com/thread-22808-1-1.html 找回密码

woshigaozhen

发表于 2010-11-10 17:38:36 | 显示全部楼层

我尝试密码找回功能,显示用户名或者密码或者验证码无效,我给客服发了ticket,他们只回复用密码功能,我说账户有可能被盗取了,他们至今没有下文了?
这个该如何处理啊?难道还要传真邮箱证明,或者信用卡支付域名的记录吗?

woshigaozhen

发表于 2010-11-11 01:57:52 | 显示全部楼层

没有人知道吗?
发了ticket,回复者总是答非所问。晕了

woshigaozhen

发表于 2010-11-11 01:58:35 | 显示全部楼层

假如真的是被盗号了,如何发冻结信,如何要求客服处理类似事件啊?

周瑜

发表于 2010-11-11 08:16:57 | 显示全部楼层

已阅,记录性回帖,多谢各位大侠!!回帖是美德!

woshigaozhen

发表于 2010-11-11 18:49:09 | 显示全部楼层

有没有知道如何冻结我的账户,需要提交什么证明吗?
您需要登录后才可以回帖 登录 | 注册

本版积分规则