GD没有给我主机

songyuke · 发表于 2010-10-26 10:56:49

我前几天在GD买了一个域名和主机，结果我昨天把主机给退了。今天我收到回复信说，主机和域名一起买的不能退。

但我那个空间删除了。我去哪里找我那个主机呢？

add.c · 发表于 2010-10-26 10:58:05

域名如果在5天内就删除可以退款

songyuke · 发表于 2010-10-26 11:04:48

我还想要域名。不删除域名。杂办呢。主机还有没

add.c · 发表于 2010-10-26 11:13:27

有的。主机也可以单独续费的，GoDaddy客服怎么回复你的？

songyuke · 发表于 2010-10-26 12:17:35

信件如下

Our support staff has responded to your request, details of which are described below:

Discussion Notes
Support Staff Response
Dear yueke song,

Thank you for contacting Online Support. Unfortunately, this hosting plan is not refundable because the domain's registration was discounted by the hosting purchase. The total cost of the domain and hosting was less than the cost of a non-discounted domain registration. We appreciate your understanding in this matter.

Please let us know if we can assist you in any other way.

Sincerely,
Joey P.
Online Support Team

Customer Inquiry
Name : yueke song
Phone : 01058965832
Domain Name :
ShopperID : 32780360
Shopper Validated : Yes
Browser : IE Version : 6.0
Issue : DELUXE goal here in my host running well slow to FTP for an unlimited hosting, here I thank you!

I YiZhiChi you!

Email address: 344468661@qq.com refund notice

--------------------------------------------------------------------------------

If you need further assistance with this matter, please contact customer service at (480) 505-8877 and reference [Incident ID: 10114460].

Please let us know how we are doing by completing the survey located here.

Thanks,
GoDaddy.com, Inc.

P.S. As a Go Daddy customer you're already a member of our affiliate program. Click here to start earning commission instantly.

天毅 · 发表于 2010-10-26 12:35:07

以后退款的时候一定要注意，先发信过去问客服，让他们指使下一步该怎么做

Dear sir or madam,

I wanted to request a refund. However, after I canceled my hosting account, I was told that it is not refundable because the domain's registration was discounted by the hosting purchase. Now since it is not refundable, I'd like to have my hosting again.

Best regards!

add.c · 发表于 2010-10-26 13:16:44

你是买的一个月的主机吧？
这个不能退款

天毅 · 发表于 2010-10-26 14:00:10

The total cost of the domain and hosting was less than the cost of a non-discounted domain registration

:L :L :L

songyuke · 发表于 2010-10-26 17:09:24

不能退钱，那我的主机跑哪了。我删除了呀。

add.c · 发表于 2010-10-26 17:16:12

你删除了，不能退款
以为和主机一起买的时候域名可以享受优惠价格，退款主机，优惠域名要按原价收费的，
但是你没有删除域名，而退款主机的钱还不够补域名优惠的差额

[提问] GD没有给我主机

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