webhosting退款问题

kbirdg · 发表于 2010-9-29 16:31:35

我9月19日已经申请了退款，产品已经退了，但确认邮件和钱一直没下来，我前天以发了退款邮件：“please refund the canceled products .”
但到现在还没消息，请教如何是好

add.c · 发表于 2010-9-29 16:32:59

你用什么邮箱的?
这样发ticket联系GoDaddy客服

kbirdg · 发表于 2010-9-29 16:37:55

GMAIL

当天我还收到一封邮件内容如下：

his notice is to inform you that the items listed below have been deleted from your 38411895 account:

Hosting - Shared - Deluxe - Linux - 1 year (recurring): chrisguo.com Purchased on original receipt: 266906837

If you feel this action has occurred in error or you need further assistance, our support staff is available 24 hours a day, 7 days a week:

   • Online Support
   • Email: support@godaddy.com
   • Phone: (480) 505-8877
   • Web site: GoDaddy.com, Inc.

Please do not reply to this email. Emails sent to this address will not be answered.

Thanks again for being a GoDaddy.com, Inc. customer.

Sincerely,
GoDaddy.com, Inc.

kbirdg · 发表于 2010-9-29 17:26:07

版主，请救命啊

add.c · 发表于 2010-9-29 17:29:26

这个是告诉你删除了哪些东西

kbirdg · 发表于 2010-9-29 18:34:53

是啊，怎么才能让他退款呢？

kbirdg · 发表于 2010-10-5 14:30:33

我要求GODADDY退款,后来回了几个邮件给我,最后一封是拒绝,到底怎么回事,请各位老大指点指点,我把邮件内容贴上来,帮忙看看,谢谢!

kbirdg · 发表于 2010-10-5 14:32:56

24/7 Sales & Support: (480) 505-8877 – 24/7 Billing Support: (480) 505-8855

Our support staff has responded to your request, details of which are described below:

Discussion Notes
Support Staff Response
Dear XXXXX,

Thank you for contacting Online Support.

I have requested that a refund be applied to your account as per your request. As some of our services are non-refundable, the request must be reviewed and approved by our billing department. Please allow 48 hours for my request to be processed and for the credit to appear in the order history of your account, if approved.

Once the credit appears in your account, please allow 5-7 business days to see the funds applied to the associated payment method. If we are not able to process a refund for this service you will be contacted. Thank you for your patience and understanding in this matter.

Please let us know if we can assist you in any other way.

Sincerely,

Micah G.
Online Support Team

Customer Inquiry
Name : bingkun guo
Phone : 86013929572388
Domain Name :
ShopperID : 38411895
Shopper Validated : Yes
Browser : Safari Version : 5.0
Issue : please refund the canceled products .

If you need further assistance with this matter, please contact customer service at (480) 505-8877 and reference [Incident ID: 9933911].

Please let us know how we are doing by completing the survey located here.

Thanks,
GoDaddy.com, Inc.

P.S. As a Go Daddy customer you're already a member of our affiliate program. Click here to start earning commission instantly.

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