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[提问] GODADDY客服发来的英文邮件,怎么回复?求救~

GoDaddy GoDaddy 2196 人阅读 | 6 人回复

发表于 2010-9-21 21:41:35 | 显示全部楼层 |阅读模式

我的空间VDS,每天邮件发送超过1000封。

已经联系他们需要增加发件数量,这是他们的回复。
那么我应该怎么回复他们呢?



注:我的网站主要是,用户找回密码 和 用户邮箱认证,才使用他们的邮件服务的,我的是UCHOME程序自动发送。不是我自己发送垃圾邮件。

以下是他们的回复:

I understand that you would like the increase the number of SMTP relays you area aloud to send per day. By default, your SMTP relay limit is 1,000 per day. To increase this limit, we need to obtain additional information.

If you need the additional relays per day to send a bulk newsletter or marketing campaign, please follow these instructions:

1. Provide a brief explanation about your newsletter or marketing campaign. For example: "Every Monday I send a newsletter to all of my customers."
2. Provide the maximum number of relays you will require per day. Please note, unlimited relays will not be granted. If you do not provide a specific amount, we will default to 5,000 per day.
3. Provide a sample copy of the email message. The sample may be included in your response or you may post the message to a web page and provide the URL. Please note, newsletters and market campaigns must comply with the CAN-SPAM Act.
4. Ensure your newsletter or marketing campaign includes an Opt-out link in the message. If your message does not include an Opt-out link, the increase request will be denied.
5. Please read our Anti-Spam Policy and acknowledge the agreement by stating the following, "I have read, understand and will abide by your anti-spam policy."

***Please note, failure to provide all requested information will result in your request being denied.

--------------------------------------------------------------------------------------------------------------

If you need the additional relays per day for normal daily traffic, please follow these instructions:

1. Provide the approximate number of email users you have on the server (the number can include future users).
2. Provide the approximate number of relays each email user will send per day. We will increase the limit based on your response: 100 users sending 50 messages per day will require 5,000 relays per day.
3. Please read our Anti-Spam Policy and acknowledge the agreement by stating the following, "I have read, understand and will abide by your anti-spam policy."

***Please note, failure to provide all requested information will result in your request being denied.

We appreciate your patience and understanding in this matter. Please contact us if you have any further issues.

Regards,

Matthew A.
Server Support

回答|共 6 个

FKCN.CN

发表于 2010-9-22 00:42:55 | 显示全部楼层

求助~~求助~~求助~~求助~~求助~~求助~~

ellen

发表于 2010-9-22 09:12:06 | 显示全部楼层

先看下翻译,客服说的是什么

我明白你想提高你的SMTP每天发送的数量。默认情况下,您的SMTP限制为每天1000人。为了增加此限制,我们需要得到更多的信息。

如果您需要每天额外的发送批量通讯或营销活动,请遵循以下说明:

1。提供有关你的通讯或营销活动的简要说明。例如:“每个星期一我发送简讯给我的所有客户。”
2。提供最大数量你所需要每天发送的最大数量。请注意,无限数量是不获批准的。如果您没有提供一个具体的金额,我们将默认为每天5,000封。
3。提供电子邮件的邮件样本副本。该示例可能包含在您的答复,或者您可以将邮件张贴到网页并提供网址。请注意,通讯和市场活动必须遵守的CAN - SPAM法。
4。确保您的通讯或营销活动包括在邮件中有选择退出链接。如果你的消息不包括选择退出链接,增加请求将被拒绝。(这一条是要求让你的客户有权拒绝收到你的邮件,应该是防垃圾邮件的办法之一)
5。请阅读我们的反垃圾邮件政策并同意,说明下面的协议,“我已阅读,了解并会遵守您的防垃圾邮件的政策。”

***请注意,不提供所有要求的信息会导致你的请求遭到拒绝。

ellen

发表于 2010-9-22 09:23:57 | 显示全部楼层

回复,供参考

我使用邮件服务主要是让我的用户找回密码 和 用户邮箱认证,并且是由UCHOME程序自动发送。我并没有恶意地发送垃圾邮件。以下是你所需要的信息,请尽快帮我解决这个问题,谢谢。
(按上面的几条,附上资料就可以了)

英文:
I use STMP only for my customers to find the name and password when they lost it, and  authenication by users E-mail. All E-mail are sent by UCHOME automatical, I will never deliberately to send Spam. And the following is the information you required, pls handle it quickly for me, with many thanks.
1.
2.

FKCN.CN

发表于 2010-9-22 15:36:48 | 显示全部楼层

可以附上什么资料?
RAKSmart

ellen

发表于 2010-9-22 17:04:13 | 显示全部楼层

就是那1到5条呀,一条条附上去。
1. I'll send email to my customers on Monday (你每天要发还是某个固定的天发邮件?)
2. I need send email to my customers XXXXpcs per day. (最多只能写5000)
3. 把你那程序发出的邮件附一个当样品,就是说你每天发出的这些邮件是些什么内容
4. this is the  Opt-out link in my message: 就是要把那个可以选择拒收此地址发来的邮件的按钮找到,指出来给客服看。
5. 去点那个同意反垃圾邮件的协议信。

FKCN.CN

发表于 2010-9-22 20:05:23 | 显示全部楼层

OK,谢谢你
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