购买Grid Unlimited的Linux空间，需要提供身份认证？？

wkl17

购买Grid Unlimited的Linux空间，需要提供身份认证吗？？
我前天购买了Linux无限制的云主机，15刀/月的那种，之后那个Primiary domain（也就是第一次Launch要填的那个域名）我填了一个免费的三级域名，但是我忘记把三级域名的IP解析到Linux空间了，然后有事就先下线了。
昨天再上线，想登录Godaddy，却一直无法登录，提示：This account is locked. Please contact Customer Service.

然后就联系他们客服了，最后一次是回复如下内容。是不是意思是说要提供什么身份认证啊？？真是奇怪了。。唉。。。

Support Staff Response
Thank you for being our valued customer. Our verification office is currently reviewing your recent transaction(s). Please provide a brief explanation of how you intend to use the product(s) purchased and have the payment method account holder provide us a clear, legible copy of his/her government-issued, valid photo identification, such as a driver's license or passport. If we do not receive the requested documentation within the next 48 hours, your order(s) may be cancelled.

A scanned image (under 1 MB in size) can be attached as a response to this message, or faxed to:

(480) 287-8003
Attention: Fraud Department

Upon receipt of the requested documentation, we will re-evaluate the status of your account. We thank you in advance for your cooperation and apologize for any inconvenience this may cause.

Sincerely,
Fraud Department

请有类似经历的朋友给说一下这是为什么，要怎么解决？

wkl17

对了，刚开始我有填错两次密码，不知道是否因此被锁定了。不过他们回复的邮件，有一封有说到需要他们的“高级技术员”处理我的这个问题。。不知道到底是怎么回事。。。唉。。。。。。

wkl17

版主们在线吗？给看看此问题吧。。。

yuelongr

可能是觉得你账户有问题,需要证实一下,你有没有其他godaddy账户什么的,或者你添的信息是假的.

wkl17

原帖由 yuelongr 于 2010-9-19 08:50 PM 发表
可能是觉得你账户有问题,需要证实一下,你有没有其他godaddy账户什么的,或者你添的信息是假的.

就算信息有问题也不应该锁定账户呀，而且我提供了hint、pin、密码等资料过去了。

不知道到底怎么回事，现在渐渐对Godaddy有些失望。。。

开心私塾

账户被锁，看来必须提供身份证验证账号才行了。

goldstein

可能怀疑是欺诈

dvbhack

Support Staff Response
客服回复
Thank you for being our valued customer. Our verification office is currently reviewing your recent transaction(s). Please provide a brief explanation of how you intend to use the product(s) purchased and have the payment method account holder provide us a clear, legible copy of his/her government-issued, valid photo identification, such as a driver's license or passport. If we do not receive the requested documentation within the next 48 hours, your order(s) may be cancelled.
非常感谢您成为我们的客户。我们的验证部门正在审核您最近的一次交易。请简要地描述您打算如何使用购买的产品，并让支付账户的拥有者向我们提供一份清晰的有效证件副本（必须是官方认可含照片的证件），例如驾照或护照。如果在未来24小时内我们没有收到这些材料，您的定单将被取消。

A scanned image (under 1 MB in size) can be attached as a response to this message, or faxed to:
您可以将小于1M的扫描图片作为回复邮件中的附件，或者传真到：

(480) 287-8003
Attention: Fraud Department

Upon receipt of the requested documentation, we will re-evaluate the status of your account. We thank you in advance for your cooperation and apologize for any inconvenience this may cause.
一旦接收到需要的材料，我们会重新评估和设置您的账户状态。感谢您的合作并对我们给您带来的不便表示歉意。

Sincerely,
Fraud Department

137950283

帐户信息和支付信息不一致？