新买ssl设置选不了第一项

timon

给狗爹发邮件了，说选不了：Web Hosting, Grid Hosting, WebSite Tonight, Quick Shopping Cart, or Dream Web Site

这一项

他给我回信ue to its complex nature, your issue has been relayed to our Advanced Technical Support Team. Our most skilled technicians will be working to resolve your issue quickly and completely. You will be notified promptly upon resolution

什么意思？他们本身有问题么？我等了两天了，催了两次，还是不能选第一项

timon

然后又回了一封这。Thank you for contacting Online Support.  I have looked into the escalation and they are still investigating this matter.  The hosting account must be in an active status to have an SSL applied to it.  At this time there is a known issue with the hosting account that is being looked into.  We will contact you once the issue has been resolved. We appreciate
your patience while we look further into this matter for you.

timon

等了3天还要我等，我改不改退掉啊？这样没独立IP哦

add.c

退款重新买得了