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[提问] 付款帐户名与付款帐户名不符,被封,如何解决?

回答|共 18 个

开心私塾

发表于 2010-8-22 17:51:09 | 显示全部楼层

他们回复要等一段时间的。

ccddccd

发表于 2010-8-23 16:28:53 | 显示全部楼层

还是没回复,够倒霉的了
RAKSmart

ccddccd

发表于 2010-8-25 08:49:15 | 显示全部楼层

还是没有回复,godaddy到底怎么回事?

add.c

发表于 2010-8-25 09:36:19 | 显示全部楼层

回复 10# 的帖子

提交给谁了? 哪个地址  
有收到自动回复么?

ccddccd

发表于 2010-8-25 09:48:20 | 显示全部楼层

回复 14# 的帖子

登陆之后直接转到unlock account页面,可以提交附件,通过这里提交之后马上收到自动回复,Request Received - Incident ID 9694379   里面有一个工单号。。。。
在账号被锁定的同时ccinquiries@godaddy.com往信箱中发送一封邮件
内容:Thank you for being our valued customer. Due to suspicious purchase activity
in shopper account 38204476, your recent order(s) have been canceled
and refunded by our verification office. Please allow five to ten business days for
your financial institution to fully process the reimbursement.

If you feel this action has been taken against your shopper account in error, please
email our verification office at ccinquiries@godaddy.com. In your response,
please provide a brief explanation of how you intend to use the product(s) purchased
and have the payment method account holder provide us a clear, legible copy of his/her
government-issued, valid photo identification, such as a driver's license or passport.

A scanned image (under 1 MB in size) can be attached as a response to this message,
or faxed to:

(480) 287-8003
Attention: Fraud Department

Upon receipt of the requested documentation, we will re-evaluate the status of
your account. We thank you in advance for your cooperation and apologize for
any inconvenience this may cause.

Sincerely,
Fraud Department

- - - - - - - - - - - - - - - - - - - - - - - - - - - -
Copyright 2010 GoDaddy.com, Inc.. All rights reserved.

我也恢复这封邮件了,同样附带了付款人身份证以及中英文对照表,一样过了将近5天没回复,只收到一个Request Received - Incident ID的自动回复

add.c

发表于 2010-8-25 10:18:06 | 显示全部楼层

这个说退款给你了,
其实一般直接申请退款多方便

ccddccd

发表于 2010-8-25 10:20:37 | 显示全部楼层

回复 16# 的帖子

关键是锁定了我的账户,退款之后再购买都成问题,不知道退款之后是不是继续锁定账户,估计应该是,另外去哪里申请退款?是否需要发邮件到godaddy的那个bill信箱?
RAKSmart

ccddccd

发表于 2010-8-26 07:31:09 | 显示全部楼层

最新情况,上午退款,晚上账户已经解锁,提供了付款人身份证以及身份证内容中英文对照表

希望管理员能把结果合并到第一帖

wuhoy

发表于 2010-9-15 11:32:13 | 显示全部楼层

楼主能不能说的详细点,怎么解封的

google163

发表于 2010-9-15 12:52:43 | 显示全部楼层

用支付宝支付的吗?? 我用的都不一样,都可以的呀,你运气好呀
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