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[介绍] Godaddy 针对500/503等问题的回复和补偿

GoDaddy GoDaddy 2996 人阅读 | 9 人回复

发表于 2010-7-22 16:20:14 | 显示全部楼层 |阅读模式

Dear *** YING,

A few days ago, we experienced some hardware issues with one of our storage devices that might have affected the performance of your site(s):

unncimeche.org


We are working with our hardware vendor to resolve the issues. In the meantime, we are moving all potentially affected sites to new servers.

The migration could take up to 72 hours to complete. During the migration, you might experience a disruption when uploading files to your hosting account. Visitors, however, will still be able to access and use your website, and no data on your website will be lost.

We value your time and business. For any inconvenience this issue may have caused, we have given you one free month of hosting. If you have any questions, please contact Customer Support 24/7 at (480) 505-8877.

Thanks as always for being a Go Daddy customer.

Sincerely,

GoDaddy.com

最近我们个别服务器出现硬件问题,可能造成了您网站的一系列访问问题。
我们正与硬件商携手解决这些问题,同时我们正将潜在受影响用户转移。转移可能要花72小时,期间如果上传文件可能出现中断,但不影响访问,也不会导致数据丢失。
我们珍视您的时间也看重与您的交易,为表歉意,我们免费为您的主机增加1个月的服务时间…还有问题,请联系……
感谢你一如既往地做一名Godaddy的客户。

回答|共 9 个

hgh188

发表于 2010-7-22 16:35:02 | 显示全部楼层

恭喜您

xspanda

发表于 2010-7-22 16:40:30 | 显示全部楼层

晕…大家是不是不发邮件都不能得到补偿啊?
各位狂发ticket……

add.c

发表于 2010-7-22 16:42:07 | 显示全部楼层

并不是所有的主机都遇到这样的事情

qingniancom

发表于 2010-7-22 16:45:14 | 显示全部楼层

似乎只有p3nlhg251.shr.prod.phx3.secureserver.net上的客户受到最严重的影响。
我在别的服务器上的主机没有大的影响。
p3nlhg251.shr.prod.phx3.secureserver.net昨晚的系统平均负载,我手动刷新出php探针网页看到的有300多呢。

laoyebin

发表于 2010-7-22 16:52:58 | 显示全部楼层

我没碰到这个问题,站好好的

shuze

发表于 2010-7-22 16:57:34 | 显示全部楼层

我就是今天出现500错误,但是我没有收到类似的邮件,我很难过

kedabbs

发表于 2010-7-22 17:17:17 | 显示全部楼层

我也500 也没收到

tianping88

发表于 2010-8-13 12:39:55 | 显示全部楼层

今天空间全部网站是503错误,晕死了

fisher608

发表于 2010-8-13 12:55:38 | 显示全部楼层

哦不错哦
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