godaddy刚买的空间，账户和ftp打不开，怎么办？

mantuosi

这是godaddy发的邮件：是什么意思？我该怎么办？请教大侠。。。
Thank you for being our valued customer. Due to suspicious purchase activity
in shopper account *******， your recent order(s) have been canceled
and refunded by our verification office. Please allow five to ten business days for
your financial institution to fully process the reimbursement.

If you feel this action has been taken against your shopper account in error, please
email our verification office at ccinquiries@godaddy.com. In your response,
please provide a brief explanation of how you intend to use the product(s) purchased
and have the payment method account holder provide us a clear, legible copy of his/her
government-issued, valid photo identification, such as a driver's license or passport.

A scanned image (under 1 MB in size) can be attached as a response to this message,
or faxed to:

(480) 287-8003
Attention: Fraud Department

Upon receipt of the requested documentation, we will re-evaluate the status of
your account. We thank you in advance for your cooperation and apologize for
any inconvenience this may cause.

Sincerely,
Fraud Department

- - - - - - - - - - - - - - - - - - - - - - - - - - - -
Copyright 2010 GoDaddy.com, Inc.. All rights reserved.

mantuosi

Request to Unlock Account  
   
Your account has been selected by our verification office to confirm recent purchase activity. This precautionary step is taken as a security measure to defend you, our valued customer, from online predators and identity theft. To substantiate this account, please take a few moments to upload the payment method account holder’s identification. Acceptable forms of identification are government issued photo documents such as a driver’s license or passport. These actions are not intended to implicate involvement in spurious purchase activity. Providing the requested documentation ensures the integrity of your payment method is preserved through substantial validation.

Your information is safe with us! Your documentation will be safely delivered directly to our Fraud Prevention experts and handled in a secure environment.

If there are reservations regarding the security of personal information, please refer to our published Privacy Policy.

Respectfully,

请求解锁帐户
　　
　　你的帐号被选中我们办公室证实最近购买审核活动。这个预防计划的第一步是作为一种安全的措施来保护你,我们尊贵的客户,从网络侵权和身份文件被人盗用。为了证实该帐号,请花几分钟上传付款方式帐户持有人的认同。可接受的身分证明文件是ZF颁布了照片,如驾照或护照。这些行为是不打算受累参与虚假的采购活动。提供所要求的文件的完整性,确保您的付款方式是透过实质的验证。保存
　　
　　你的信息是安全的。你的文件将被安全地救我们的欺诈预防专家和处理在一个安全的环境。
　　
　　如果有保留的个人信息的安全,请参阅我们的出版的隐私政策。

add.c

算了, 等几天他们退款给你
到时候再买

mantuosi

他会主动退款的么？还是我的采取什么措施？
我是用支付宝支付的，他退到什么账户里给我？
如果我再买的话，会不会又出现这问题啊？

add.c

会主动退款到支付宝, 5~10到帐,
是否你使用了虚假信息购买的,或者信息不一致

mantuosi

他让我给他传身份证明，要ZF颁发的照片，驾照或护照，觉得要给他传么？传了会解除账户锁定么？要传什么照片好？

add.c

传身份证扫描件(图像也可以)

johnnyfu829

你都买了什么东西，会出现这样的情况，我买了好多域名什么的，都一直没事，新注册godaddy的帐号买的东西也没事啊

mantuosi

我也不清楚啊。我就买了一个空间和一个域名啊。。。还就昨天刚买的，今天账户就被锁定了。。。悲剧。

changoxo

楼主搞定了没有