杯具，大大的杯具----------请大牛救我！！！！！

tqf1618

6月27日，GODADDY自动从我信用卡上扣款购买了一个主机。马上我就要求他们退款，他们就给了我一份邮件，我当时以为是取消产品自动续费的操作说明，就把我在GODADDY的所有产品（包括域名）都按照他们的邮件上的提示，进行了操作。结果，我才发现我的所有域名也都不见了。


下面是我跟GODADDY之间的往来邮件：

这是我发的第一封：

hello

i'm a chinese,i'm not know english

i do not know why, my account buy "Receipt#: 251172453 "??

please return my $6.99 !!

thanks


GODADDY的回复：

Dear qunfeng tang,
Thank you for contacting online support.

We would be happy to request a refund for your order. However, we will need you to first cancel the item(s) in question within 5 days of the purchase or renewal date. Once canceled, please reply to this email and we will submit your refund request.

Please note: Cancellation and refund of certain services will also cancel any free services associated with it.

To cancel any item in your account, please use the following instructions:

First, log into your customer account:

Go to our homepage.
Log in at the top of the page using your account username (which may be the same as your customer number) and password.

If you have trouble logging in, our Account Retrieval System may help you. You can use this to retrieve your customer number and/or reset your customer account password. You can find this system by selecting 'Click Here' next to 'Forgot Your Password?' on the 'My Account' login page.

Once logged in, follow the steps below to cancel:

Select 'Payments and Renewing Items' from the 'My Renewals & Upgrades' menu.
Check the box next to the item(s) you would like to cancel and click on the 'Cancel Item' button.
Select 'Cancel Now' in the menu that appears to the right.
Click on 'Save Changes'.

Please let us know if we can help you in any other way.
Sincerely,
Michael P.
Online Support Technician

按照这里提示操作之后，我发现我的域名不见了：

hello

i'm a chinese,I do not speak English

why my domains all Lose

aarcw.com
92luosi.com
91wujin.com
chiyouguli.com
GMZHAN.COM
52MACAI.COM
0731QZW.COM
........

I want to set them , but I can not find them!

GODADDY的回答：

Dear Quenfeng Tang,
Thank you for contacting online support, The domains you requested have been canceled prior to expiration.  You may activate them at no charge, below is information on how to proceed with this process.  Please note that when reactivating, if you do not wish to additionally renew the domain names, select "no years".


You can recover expired top-level domain names (TLDs) during the grace period and the Registry Redemption period. You may be required to pay a fee for the domain name recovery.



To Recover Expired Domain Names




Log in to your Account Manager.

In the My Products section, click Domain Manager.

TIP: If the Domain Manager is not listed in My Products, click Home, and then from the Domains menu on our landing page, click Manage Now in the Manage My Domains section.




From the Domains menu, select Recover Expired Domains.

Select the domain names you want to recover.

Click Recover.

Select the renewal length for the domain name, and then click Next.

NOTE: Renewal lengths for multiple domain names can vary depending on maximum renewal lengths allowed by the domain name registry.




(Optional) Select the registration and website options you want to apply to your domain name renewals.

Click Next, and complete the checkout process.




Please let us know if we may assist you further.
Sincerely,
Sam A

但是我按照他们的提示就是找不到自己的域名：

hello

i'm a chinese, I do not understand English!!

I Recover Expired Domain Names:


1、Log in to your Account Manager.


2、In the My Products section, click Domain Manager.

TIP: If the Domain Manager is not listed in My Products, click Home, and then from the Domains menu on our landing page, click Manage Now in the Manage My Domains section.




But I can not find my domain,

It's show"You do not have any domains. Click here for more information."

How can I do?


然后，GODADDY开始向我坐地开价了!!居然要我支付$89.53 ！！

Dear qunfeng tang,

We can renew those domains for you if the state the following:

That you agree to pay $89.53 for the domain renewals
That you agree to the Universal Terms of Service
Provide the last 4 digits of the payment method on file that you want to use

Sincerely,

Robin G
Customer Care

[ 本帖最后由 tqf1618 于 2010-7-4 09:40 AM 编辑 ]

onlydv

域名可能要赎回吧

hgh188

尝试一下把来往邮件发给gd，重复的申明你的要求，再次说明你本来的目的，试试吧

tqf1618

刚才邮件有贴错了   现在可以了  大概就是这个过程了

tqf1618

楼上的兄弟，我就是不会英语，写一句话要翻半天的词典   能不能麻烦您帮我写一份申诉信？我出点劳务费！！

tpxp

哥们确实很悲剧
你那信让人看不懂

快乐为本

楼主建议你用谷歌翻译
http://translate.google.com/

tianping88

语言交流的问题，呵呵

changoxo

是有点杯具了

jackie_yi

真的?  ...  还有这么多域名??  


真的就真的杯具咯....