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[其他] 给service@above.net 发了一封信

GoDaddy GoDaddy 2186 人阅读 | 3 人回复

发表于 2010-6-28 16:53:58 | 显示全部楼层 |阅读模式

说买gd的空间  经过above.net 的节点 超时 网站打不开,叫其检查,

附自动回复的内容


Email Message: Help me

Dear Valued Customer,

  Thank you for emailing AboveNet.  A trouble ticket has been opened with the tracking number listed above.  Please make sure the string ' [Ticket #-UPDATE]' is in the subject of any future emails regarding this case.  Our goal is to review incoming tickets within 15 minutes of being submitted to the AboveNet NMC (Network Management Center), however, during times of high ticket volume wait times may be longer.

  If you are experiencing a network emergency please call our 24x7 NMC at 1 (888) 636-2778.  International customers may use the following numbers: + 44 0800 169 1646 or 1 (877) 226-8363, Option 1.

  We thank you in advance for your patience and understanding.

  Thank you,

  AboveNet NMC (Network Management Center)

回答|共 3 个

rich2020

发表于 2010-6-28 17:16:03 | 显示全部楼层

英文好的都写呀

tlhbao

发表于 2010-6-28 17:51:58 | 显示全部楼层

我也收到自动回复了,看看什么时候有人工回复吧。我还给了他们自己官网,above.net惨不忍睹的trace结果

ucud123

发表于 2010-6-28 17:53:47 | 显示全部楼层

加油!同志们!
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