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[提问] 求助:GODADDY突然把我刚买的空间锁定了,要上传身份证?

GoDaddy GoDaddy 5074 人阅读 | 8 人回复

发表于 2010-6-15 14:56:58 | 显示全部楼层 |阅读模式

今天发现网站打不开了。FTP连不上。PING了一下域名,直接全部没有了解析。
于是登陆godaddy账号看一下。。打上账号密码进去之后直接出现

Request to Unlock Account
  
Your account has been selected by our verification office to confirm recent purchase activity. This precautionary step is taken as a security measure to defend you, our valued customer, from online predators and identity theft. To substantiate this account, please take a few moments to upload the payment method account holder’s identification. Acceptable forms of identification are government issued photo documents such as a driver’s license or passport. These actions are not intended to implicate involvement in spurious purchase activity. Providing the requested documentation ensures the integrity of your payment method is preserved through substantial validation.
Your information is safe with us! Your documentation will be safely delivered directly to our Fraud Prevention experts and handled in a secure environment.
If there are reservations regarding the security of personal information, please refer to our published Privacy Policy.
Respectfully,
GoDaddy.com, Inc. Customer Protection Team

图片如下:
未标题-1.gif


自己分析原因:我买了这个空间刚刚三四天的时间。。一般都是在家里登陆。。前天,在办公室登陆过,但是进账号后非常卡。进了几次都失败。
是不是因为这个原因,GODADDY判断我的空间可能被盗了?然后就给封掉了,需要我上传身份证明来解锁?

唉。用个国外主机也出这么多事事。。。
哪位兄弟帮忙看看怎么解决啊。

谢谢了。

回答|共 8 个

快乐为本

发表于 2010-6-15 15:01:58 | 显示全部楼层

你上传身份证扫描文件过去

akvsm4

发表于 2010-6-15 15:02:43 | 显示全部楼层

刚才到邮箱里去看了一下。。出到一个来自GODADDY的通知。。。。

Thank you for being our valued customer. Due to suspicious purchase activity
in shopper account 34687356, your recent order(s) have been canceled
and refunded by our verification office. Please allow five to ten business days for
your financial institution to fully process the reimbursement.

If you feel this action has been taken against your shopper account in error, please
email our verification office at ccinquiries@godaddy.com. In your response,
please provide a brief explanation of how you intend to use the product(s) purchased
and have the payment method account holder provide us a clear, legible copy of his/her
government-issued, valid photo identification, such as a driver's license or passport.

A scanned image (under 1 MB in size) can be attached as a response to this message,
or faxed to:
RAKSmart

akvsm4

发表于 2010-6-15 15:04:11 | 显示全部楼层

原帖由 快乐为本 于 2010-6-15 03:01 PM 发表
你上传身份证扫描文件过去


我明白他是那个意思。。。但是我传个中国的身份证过去。能行吗》??

快乐为本

发表于 2010-6-15 15:09:01 | 显示全部楼层

原帖由 akvsm4 于 2010-6-15 03:04 PM 发表


我明白他是那个意思。。。但是我传个中国的身份证过去。能行吗》??

可以的,因为他们那里也有人认识中文啊,如果跟你帐户名字对得上应该没有问题的,最好还有你的支付交易截图一起发过去

akvsm4

发表于 2010-6-15 15:10:56 | 显示全部楼层

名字是乱写的。

支付宝是自己的。。直接截个图发上去可以?

along0818

发表于 2010-6-15 15:56:27 | 显示全部楼层

回复 1# 的帖子

楼主QQ是多少

tsgfx

发表于 2010-6-15 16:48:13 | 显示全部楼层

怎么最近有不少人遇到这事
是什么原因引起验证
有点担心...

isiscool

发表于 2010-6-16 02:25:15 | 显示全部楼层

如果支付宝是你自己的, 钱的来路没有问题, 而且你的网站是符合中国法律及美国法律的. 可以联系我, 我帮你与客服沟通沟通.
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