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[提问] 付款帐户名与付款帐户名不符,被封,如何解决?

GoDaddy GoDaddy 5718 人阅读 | 18 人回复

发表于 2010-8-22 07:18:52 | 显示全部楼层 |阅读模式

最终结果: 上传身份证件后 退款成功 账户解封
原帖由 ccddccd 于 2010-8-26 07:31 发表
最新情况,上午退款,晚上账户已经解锁,提供了付款人身份证以及身份证内容中英文对照表

希望管理员能把结果合并到第一帖


收到的邮件内容:Thank you for being our valued customer. Due to suspicious purchase activity in shopper account xxxxxxxxx, your recent order(s) have been canceled and refunded by our verification office. Please allow five to ten business days for your financial institution to fully process the reimbursement.If you feel this action has been taken against your shopper account in error, please email our verification office at ccinquiries@godaddy.com. In your response, please provide a brief explanation of how you intend to use the product(s) purchased and have the payment method account holder provide us a clear, legible copy of his/her government-issued, valid photo identification, such as a driver's license or passport.A scanned image (under 1 MB in size) can be attached as a response to this message, or faxed to480) 287-8003Attention: Fraud DepartmentUpon receipt of the requested documentation, we will re-evaluate the status of your account. We thank you in advance for your cooperation and apologize for any inconvenience this may cause.Sincerely,Fraud Department- - - - - - - - - - - - - - - - - - - - - - - - - - - -Copyright 2010 GoDaddy.com, Inc.. All rights reserved.---------------------------------------------------------------------------------------------------------登陆之后显示信息:
  1. [table][tr][td][b]Request to Unlock Account[/b] [/td][/tr][tr][td]  [/td][/tr][tr][td]Your account has been selected by our verification office to confirm recent purchase activity. This precautionary step is taken as a security measure to defend you, our valued customer, from online predators and identity theft. To substantiate this account, please take a few moments to upload the payment method account holder’s identification. Acceptable forms of identification are government issued photo documents such as a driver’s license or passport. These actions are not intended to implicate involvement in spurious purchase activity. Providing the requested documentation ensures the integrity of your payment method is preserved through substantial validation.
  2. Your information is safe with us! Your documentation will be safely delivered directly to our Fraud Prevention experts and handled in a secure environment.
  3. If there are reservations regarding the security of personal information, please refer to our published [color=#0000ff]Privacy Policy[/color]
  4. Respectfully,
  5. [color=#0000ff]GoDaddy.com, Inc.[/color] Customer Protection Team

  6. ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------


  7. [size=5]我看论坛里也有人出现过这样问题,不过大家都没说怎么解决的[/size]
  8. [size=5][/size]
  9. [size=5]请问上传中国身份证和支付截图解决问题了吗?[/size]
  10. [/td][/tr][/table]
复制代码
最后结果:
最新情况,上午退款,晚上账户已经解锁,提供了付款人身份证以及身份证内容中英文对照表

希望管理员能把结果合并到第一帖

[ 本帖最后由 add.c 于 2010-9-15 11:49 AM 编辑 ]

回答|共 18 个

bbmao

发表于 2010-8-22 07:31:42 | 显示全部楼层

1.你用什么付款的啊?

2.你说的“付款帐户名与付款帐户名不符”,是那个不符?

ccddccd

发表于 2010-8-22 09:51:25 | 显示全部楼层

付款帐户名与注册帐户名不符,被封,如何解决?

收到的邮件内容:Thank you for being our valued customer. Due to suspicious purchase activity in shopper account xxxxxxxxx, your recent order(s) have been canceled and refunded by our verification office. Please allow five to ten business days for your financial institution to fully process the reimbursement.If you feel this action has been taken against your shopper account in error, please email our verification office at ccinquiries@godaddy.com. In your response, please provide a brief explanation of how you intend to use the product(s) purchased and have the payment method account holder provide us a clear, legible copy of his/her government-issued, valid photo identification, such as a driver's license or passport.A scanned image (under 1 MB in size) can be attached as a response to this message, or faxed to480) 287-8003Attention: Fraud DepartmentUpon receipt of the requested documentation, we will re-evaluate the status of your account. We thank you in advance for your cooperation and apologize for any inconvenience this may cause.Sincerely,Fraud Department- - - - - - - - - - - - - - - - - - - - - - - - - - - -Copyright 2010 GoDaddy.com, Inc.. All rights reserved.---------------------------------------------------------------------------------------------------------登陆之后显示信息:
Request to Unlock Account
  
Your account has been selected by our verification office to confirm recent purchase activity. This precautionary step is taken as a security measure to defend you, our valued customer, from online predators and identity theft. To substantiate this account, please take a few moments to upload the payment method account holder’s identification. Acceptable forms of identification are government issued photo documents such as a driver’s license or passport. These actions are not intended to implicate involvement in spurious purchase activity. Providing the requested documentation ensures the integrity of your payment method is preserved through substantial validation.
Your information is safe with us! Your documentation will be safely delivered directly to our Fraud Prevention experts and handled in a secure environment.
If there are reservations regarding the security of personal information, please refer to our published Privacy Policy
Respectfully,
GoDaddy.com, Inc. Customer Protection Team

----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------


我看论坛里也有人出现过这样问题,不过大家都没说怎么解决的



前一个帖子标题写错了,是注册的godaddy账户名与支付宝付款帐户名不一样,注册的是真实姓名,付款是别人帮付的,已经上传支付账户身份证图片和支付截图

请问有人解决过这样问题吗?
上传中国身份证和支付截图解决问题了吗?

ccddccd

发表于 2010-8-22 09:51:49 | 显示全部楼层

回复 2# 的帖子

真抱歉,帖子标题写错了,改正过的帖子地址:
http://bbs.idcspy.com/thread-114628-1-1.html

开心私塾

发表于 2010-8-22 09:54:33 | 显示全部楼层

这个如果解决不了的话,他们应该会退钱给你的。

cqboy2003

发表于 2010-8-22 09:56:27 | 显示全部楼层

回车太多了吧

tsgfx

发表于 2010-8-22 12:04:37 | 显示全部楼层

注册的姓名和支付方式的姓名不一样吧

tsgfx

发表于 2010-8-22 12:05:01 | 显示全部楼层

GD大量抽查中国用户

add.c

发表于 2010-8-22 14:21:32 | 显示全部楼层

会退款给你

ccddccd

发表于 2010-8-22 17:48:53 | 显示全部楼层

他们也休息周六周日吗?提交两次资料了,也没个回复
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