Thank you for contacting online support.
I apologize for the incomplete email you may have just received regarding your refund.
I have requested that a refund be applied to your account as per your
request. As some of our services are non-refundable, the request must
be reviewed and approved by our billing department. Please allow 48
hours for my request to be processed and for the credit to appear in
the order history of your account, if approved.
Once the credit
appears in your account, please allow 5-7 business days to see the
funds applied to the associated payment method. If we are not able to
process a refund for this service you will be contacted. Thank you for
your patience and understanding in this matter.
Please let us know if we can help you in any other way.
Robert P.
Online Support Team |