Dear hua shao,
The status of your ticket (1246221) has been changed from Open to Answered by Anna N.
This update was added:
Dear Hua,
Please login at the https://manage.ixwebhosting.com → click Settings under hosting product → scroll down, click Reactivate account button and proceed.
Should you have any further questions, please feel free to contact us at anytime, we are available 24/7.
Best regards,
Anna Naumenko
Customer Relations Dpt.
Click here to login and view the ticket:
https://manage.ixwebhosting.com/index.php/cpanelhelpdesk.getFrmTicketModify/hd_ticketid/1246221
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Subject: Hello, I have ever decided to cancel my hosting, any of the cancel applications in my account are not effective.
Account Link: General Inquiry
Category: Billing
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Your initial inquiry:
Hello, I have ever decided to cancel my hosting, any of the cancel applications in my account are not effective.
Please do not reply to this email as it is sent to you automatically and your answer will not be received. Instead, please respond to us by updating the ticket. Alternatively, you can reach us by 24/7 Live Chat at
http://www.ixwebhosting.com/index.php/pages.LiveChat
or by telephone at 1-800-385-0450 (international +1-614-534-1961).
Thank you!
Helpdesk System
IX Web Hosting
https://www.ixwebhosting.com
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