购买LP主机出了问题，急在线等

glen · 发表于 2010-6-4 23:03:47

我购买LP主机用信用卡支付后，收到以下的邮件，看一下好像是说要我传真信用卡和身份证，第一次购买LP主机，难道购买LP主机要转真信用卡和身份证？？？

Before we can approve your new hosting account, please fax the following into our offices:

1.) Credit card used to sign up the account
2.) Photo ID of the person's name on the credit card

Please fax this to:
ATTN: New Accounts
Fax#: 714-521-8195

Once we receive this information we will immediately process this order.

If you do not have access to a fax machine, you can also scan this information and attach it to this email.

Thank you.

gypworks526 · 发表于 2010-6-5 09:50:08

是的，需要验证一下身份。

没有传真机，扫描之后发邮件也是可以的。

开心私塾 · 发表于 2010-6-5 09:57:01

恩，确实要验证。

glen · 发表于 2010-6-5 13:26:05

真是郁闷，发过去了，但好像还是说不行。现在该怎么做哦
A technician responded to your ticket with:

Hello,

Thank you for contacting us back. Did you send that information form the fvejg8867@126.com email address? At this time I do not see another email form that address and do not see the document attached to your reply here.

If you have attached the images along please try "zipping" them and then attaching that zip file to your reply. This will reduce the size of the attachment and should allow for us to receive the information.

Thank you for your patience and cooperation in this matter.

开心私塾 · 发表于 2010-6-5 13:37:02

你是怎么做的我很想知道。你用你注册的那个邮箱联系他们，不要用另外的。

glen · 发表于 2010-6-5 13:39:11

我就是用我注册的邮箱发给他们的啊

glen · 发表于 2010-6-5 13:39:48

support@lunarpages.com另外我是发到这个邮箱上的

开心私塾 · 发表于 2010-6-5 13:47:36

那个部门给你回的信就发给那个部门.

glen · 发表于 2010-6-5 13:49:25

我就直接回复的，点直接回复就是这个邮箱，另外也没有别的邮箱啊

开心私塾 · 发表于 2010-6-5 13:53:55

他们没有收到你的邮件，你在发一封过去。你用的是什么邮箱，注册一个gmail试试看。就是不知道126的邮箱国外能不能用。

[ 本帖最后由开心私塾于 2010-6-5 02:08 PM 编辑 ]