我请求空间商退款,他们发来的邮件帮我翻译（已解決問題）

whlhyj

Hello, requests to not renew, or cancel service MUST and can ONLY be made via our secure customer care center at

https://secure.turnkeyinternet.net  in the 'my services' area

Login with your user id (your email address) then click on  "MY SERVICES" and click on the "MORE INFO" button next to the package you wish to cancel.  Then at the bottom of that page is the link to request cancellation.

We require this method for cancellation so that we securely identify your request (which product, and confirm your authorization to do such via our customer care center).

If you do not have the ability to login to request cancellation, you can reply back in email with the last 4 digits of your credit card as well as your billing address on file, and we can process the request once we manually verify those details.

Please remember, as per our terms of service you agreed to at signup:

http://www.turnkeyinternet.net/doc/TermsOfService.php

CANCELLATION or NON-RENEWAL

To cancel or elect not to renew any Product or Service, Customer must submit a written cancellation request by opening an online request in the Customer Service area of the TurnKey Website. This must submitted at least seven (7) calendar days prior to expiration of the monthly renewal term. To insure the privacy and security of both the Customer and TurnKey Internet, cancellation must be completed via written authorized request only. Requests for cancellation via e-mail, telephone, fax, physical mail, or any other means will not be processed.

whlhyj

先谢谢了

kingto

Hello, requests to not renew, or cancel service MUST and can ONLY be made via our secure customer care center at
您好，申请不进行续费、取消服务，只能通过我们的客户中心进行：

https://secure.turnkeyinternet.net  in the 'my services' area
登陆https://secure.turnkeyinternet.net ，在'my services' 区域

Login with your user id (your email address) then click on  "MY SERVICES" and click on the "MORE INFO" button next to the package you wish to cancel.  Then at the bottom of that page is the link to request cancellation.
用您的用户名（邮箱）登陆，然后点击"MY SERVICES"，然后点击您想取消的计划旁边的 "MORE INFO"按钮。然后，在页面底部会出现一个链接，可以申请取消。

We require this method for cancellation so that we securely identify your request (which product, and confirm your authorization to do such via our customer care center).
对于取消服务，我们需要您采取这个方法以便我们能安全的验证您的申请。

If you do not have the ability to login to request cancellation, you can reply back in email with the last 4 digits of your credit card as well as your billing address on file, and we can process the request once we manually verify those details.
如您没有登陆进行取消的能力，您可以在邮件中回复您信用卡的最后4位数字，也可以回复您付款时用的付款工具上登记的地址。我们可以在验证这两项信息之后手动帮您进行。

whlhyj

Immediate cancels your services ASAP where as billing period gives you until the end of your current billing cycle

这是什么意思啊

kingto

我大致简单理解为
在付款周期来到前请尽快取消您的服务